Evercare Direct LLC

1.9

Insurance
Tempe, AZ

About this business

Insurance Auto Insurance

Location details

398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

1.9141 reviews

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Dale H

a year ago

Scam. Sent extremely misleading letter designed to look like it came from the auto manufacturer identifying my car specifically. It is difficult to identify that the letter came from this entity.

Brennan S

a year ago

Scam. The other reviews say it all, but the exact same happened to me. They were very aggressive on the phone and pressured me heavily to give payment info. I put them on hold to talk to some friends, verified it was a scam, got back on the line and declined their services. The guy on the phone got upset and called me ******* a few times before hanging up.

Moe M

a year ago

Scam. Sent me a time sensitive letter in the mail saying I would be penalized $300 for private use of my car. The letter used misleading verbiage that made it seem like it came directly from my car manufacturer. I unfortunately signed up for the coverage since the man on the phone told me this was something I was already paying for and I was just renewing it. Lie. I called to cancel once I read the reviews of Evercare on the BBB and the woman on the phone said I was making it up that my letter said I would be penalized $300 ... read more

Rachel B

a year ago

I have received multiple "TIME SENSITIVE" mailers from this company identifying my specific new 2024 car, stating "Our records indicate that you HAVE NOT CONTACTED us to get your service contract up to date"...."you may still have time to activate coverage...'. It even includes an approval number. I finally found in smaller print at the bottom the name identifying this company after wondering if the 3500 I spent already on my extended warranty was cancelling on me. What a misleading predator.

John M

a year ago

This is clearly a SCAM to extend an auto warranty. They have no affiliation with the auto's manufacturer but the "official business" is intended to deceive.

Steven V

a year ago

This company are scam artists. Stay away. They are trying to portray themselves from Acura. They have threatening language in the letter. And they suggest there's a $300 penalty for "Private Use"... whatever that is. How do these people sleep at night?

KC J

a year ago

This is a scam..a letter was sent to me and if you dont read thoroughly you may think it was from your car Manufacturer. In very small print it said Evercare Direct. They are definitely playing on fear and seniors. Dont fall for this scam. I have only owned my vehicle for 2 months. And their trying to sell and extended warranty. This should be illegal. Money grabbers trying to get your money.i never purchase extended warrantys from anyone even the OEM.s.

Marlyn A

a year ago

After sending a cancellation letter to cancel my policy after my husband charged $1900 on our credit card. I still have not seen the return of my money. Going to go to BBB and put in a complaint. I am also seeing where their license is and complain to the **** office.

Business response:

Hello-If you could give us a little more information, like the consumers name, identification number we will certainly look into this for you. I am not able to pull anything up under your name.Please call our customer service department @ ************ M-F 8AM-5PM, CST and they will gladly assist you with this matter.We look forward to your call.Thank you.

kara e

a year ago

Scam! Are y'all the ones calling me 16 times a day?!?! Please PLEASE delete me from whatever napkin you've written my info on. I bet you'll tell me you "were unable to find my info in your database", seems to be you're favorite response on here. Wonder when we'll see this company appear on an episode of American Greed?