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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good access to either Alameda or 529. Coffee was out all the time.
Business response:
Thank you for the review. We are pleased everything went well for you during your visit and that our wonderful location made it even better. Your feedback regarding the coffee will be shared with our team. Thank you for choosing to stay with us. We look forward to your next stay! Sincerely, Hotel Management
Perfect Exelent everything was perfect
Business response:
Cecilia, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Well.... It was good and amazing. The people were nice there was a young lady that was a bit rude. She was hitting on me and I didn’t not appreciate ,It was unprofessional and inappropriate. Others than that it was very nice. Thank you
Business response:
Thank you for being our guest. Although you liked certain aspects of our hotel, we apologize for the poor service you received from our staff. This is not the impression we like our guests to have about us. Your feedback will be used as a training tool to ensure we deliver top-notch level services to all of our guests moving forward. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Fast, Easy check In!! As I went to the room I noticed the toilet wouldn’t flush and was full of urine Already....as soon as I went to the office they immediately put in a request for it to be fixed and gave me a new room! Check out was fast!! Clean room!! Was a great experience! Will for sure be coming back on my next visit!!
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked your well-kept room. On behalf of everyone here, we look forward to your return visit. Sincerely, Hotel Management
When I called the front disc for early check in at 1:00pm, they told you need to pay extra $25.00. also, they don't accept cash for the payment.
Business response:
Thank you for reviewing your stay. We are happy your overall experience was enjoyable, but we are sorry for not meeting your expectations with some of our hotel policies. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Nice spacious room. Great front desk staff. Clean and comfortable.
Business response:
Thank you for reviewing Extended Stay America online. It feels good to know you enjoyed the spaciousness of your room and that our front office associates courteous service made for a memorable stay. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Smoke and clog. The accommodations were modern, comfortable, and ok for the price but there was a slight scent of cigarette smoke in the room and in the Halls. The bathroom sink was clogged.
Business response:
Scott, thank you for sharing details of your stay. We are glad you had an overall pleasant stay here. However, we apologize for the inconvenience caused to you. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Your feedback regarding the bathroom sink is discussed with our housekeeping team for review and action. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,200 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.