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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Very Helpful On Needed Room Extension Aubrey and Paul were awesome front desk staff that were very helpful when I really needed a twice extension of the room. Many kudos to Paul and Aubrey for their help and kindness! My wife was recovering from surgery and needed two days extra rest at the motel. This motel is ideally located near hospitals in the immediate area.
Business response:
Charles, thanks for the 5-star review of Extended Stay America. We are happy to know you were awed by our spectacular hospitality and enjoyed the convenience of our location. Thanks once more for being our guest, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
My stay The hotel was fine.there was still trash in the can in the room but all was good.
Business response:
Ian, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and liked our well-kept property. Also, we have asked our housekeeping team to be more diligent going forward. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Cynthia, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Review No bathrooms available down stairs. No beverages available downstairs. Water pressure was extremely low. Great security after 11pm.
Business response:
Maria, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry we missed meeting some of your expectations. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Simply wonderful food was great the company was great staff was outstanding
Business response:
Tim, thank you for the fantastic feedback of Extended Stay America. We are glad to know you were impressed with the excellent service delivered by our associates and that you enjoyed your stay with us. It was a pleasure having you as our guest, and we cannot wait for your return visit. Sincerely, Hotel Management
Decent hotel, the staff was very helpful. The bathroom in the room could have used a good cleaning. I would say it is time for a remodel.
Business response:
Thank you for being our guest. We are pleased to know you were impressed with our associates and that you had a pleasant time with us. However, we are sorry we missed meeting some of your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Sheets on bed were dirty. Not the cleanest place I've stayed. Shower curtain smelled moldy !
Business response:
Robert, thank you for evaluating your stay. We are sorry for the cleanliness issue you encountered in your room. Your feedback has been shared with the housekeeping team to be more diligent in their work ensuring that such mistakes are not repeated. Thanks again, and we hope to host you back in the future for a much better experience. Sincerely, Hotel Management
Quiet hotel excellent staff in every way clean comfortable room
Business response:
Wendy, thank you for staying at Extended Stay America. We are glad to know you were impressed with the great service delivered by our associates and that you loved your well-appointed room. It was a pleasure to have you here, and we cannot wait for your return visit. Sincerely, Hotel Management
Business response:
Anthony, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,167 reviews.
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.