Extended Stay America - Albuquerque - Rio Rancho

Business response:

Lamonte, thanks for the kind review. We are delighted to read you liked our quick check-in service and could experience a relaxing stay in your well-maintained room. It was a pleasure having you as our guest, and we look forward to welcoming you all for another outstanding visit at Extended Stay America. Sincerely, Hotel Management 

Business response:

Botielus, we truly care about delivering excellent service and well-appointed rooms to all of our guests and thus our team thanks you for recognizing their hard work in making your stay a memorable one. Your feedback has been shared with the maintenance team for review and action. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and were happy with our affordable rates. Also, we will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Business response:

Ramon, we appreciate you being our guest. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your review is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Sherry, thank you for staying at Extended Stay America. We are pleased to see you had an overall pleasant time with us, but we are sorry for your room was not ready upon arrival. We are reviewing this situation to see what went wrong so we can avoid this in the future. We value your suggestion and hope to see you back in the future. Sincerely, Hotel Management 

Business response:

Barbie, thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management