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Extended Stay America - Albuquerque - Rio Rancho
- Other
- Rio Rancho, NM
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
It was nice to have the kitchenette to prepare snacks and drinks. The staff was extremely friendly. The girl that checked us in remembered our room number when we came down to order our kitchen set up.
Business response:
Thanks for including Extended Stay America in your travel plans. We are thrilled to know all went great during your stay and that our service and facilities were to your satisfaction. It was so good to have you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
George, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Safe and quiet Reception was nice and helpful. The overall area is safe, quiet, and easily accessible. Kitchen drawers could be cleaned out but that is the only complaint after a 5 day stay.
Business response:
Thanks for the wonderful feedback. We are thrilled to know all went great during your stay and that you were satisfied with your stay with us. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Paul, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
A good place to stay Since I stayed there last some renovation has been done which suits the place well and i enjoyed coming “home” having my own little kitchen and being independant. 3 days, taking care of the room in your own, housekeeping is once a week. So if you don’t like it that you have to clean up after yourself then you probably should book something else
Business response:
Nicole, thank you for making Extended Stay America your home away from home. It is delightful to know you were happy with your well-equipped room with a full-size kitchenette. We want you to know that our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. We invite you to stay with us again the next time you are in Rio Rancho. Sincerely, Hotel Management
Pretty good The key card wouldn't work consistently, had to get it replaced twice and still have problems. The stove in the kitchenette is smaller than expected, you can not fit 2 pans on it (maybe you could if you used the hotel's pans but I brought my own). And the continental breakfast left a little to be desired. Overall great staff, very attentive decent location.
Business response:
Thank you for choosing to stay at Extended Stay America. We are pleased to know your stay with us was good and that you liked courteous service. That being said, we are sorry for the inconvenience you experienced while you were here. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Report Missed the continental breakfast and they did not change or make up the room
Business response:
Thank you for sharing your feedback. We are pleased your overall stay with us was good, but we are sorry we missed meeting some of your expectations. We would like to inform you that, to respect the privacy of our long term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. It was good to have you at Extended Stay America, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Rio Rancho
How is Extended Stay America - Albuquerque - Rio Rancho rated?
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,202 reviews.
When is Extended Stay America - Albuquerque - Rio Rancho open?
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.