This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2608 The American Road Northwest, American Rd NW, Rio Rancho, NM, 87124, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Simply wonderful food was great the company was great staff was outstanding
Business response:
Tim, thank you for the fantastic feedback of Extended Stay America. We are glad to know you were impressed with the excellent service delivered by our associates and that you enjoyed your stay with us. It was a pleasure having you as our guest, and we cannot wait for your return visit. Sincerely, Hotel Management
Decent hotel, the staff was very helpful. The bathroom in the room could have used a good cleaning. I would say it is time for a remodel.
Business response:
Thank you for being our guest. We are pleased to know you were impressed with our associates and that you had a pleasant time with us. However, we are sorry we missed meeting some of your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Sheets on bed were dirty. Not the cleanest place I've stayed. Shower curtain smelled moldy !
Business response:
Robert, thank you for evaluating your stay. We are sorry for the cleanliness issue you encountered in your room. Your feedback has been shared with the housekeeping team to be more diligent in their work ensuring that such mistakes are not repeated. Thanks again, and we hope to host you back in the future for a much better experience. Sincerely, Hotel Management
Quiet hotel excellent staff in every way clean comfortable room
Business response:
Wendy, thank you for staying at Extended Stay America. We are glad to know you were impressed with the great service delivered by our associates and that you loved your well-appointed room. It was a pleasure to have you here, and we cannot wait for your return visit. Sincerely, Hotel Management
Business response:
Anthony, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
All the basics Super low rates. You get what you pay for. Bed was really firm. Be careful not to miss the turn, this place is a bit hidden.
Business response:
Kimberly, thanks for the feedback. It’s nice to read you had an overall pleasant visit and found us to be a good value. However, we are sorry for the inconvenience you had while finding our hotel. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
IT WAS VERY COMFORTABLE, GREAT SERVICE
Business response:
Mark, thank you for the glowing review of Extended Stay America. We’re thrilled to know you loved your cozy room and that you were impressed with the hospitality provided by our staff. We appreciate your great feedback and hope to have you as our guest again. Sincerely, Hotel Management
The top of the fridge was dusty it took them 20 minutes to check me in
Business response:
Juan, thank you for choosing Extended Stay America. Although it seems overall you had a pleasant time, we are sorry for the delay you experienced upon check-in. Your feedback has been shared with the appropriate team. We appreciate your business and hope to see you back in the future. Sincerely, Hotel Management
Great for price Location a little strange and off the beaten path but would stay there again. Great price and clean
Business response:
Thank you for the amazing review of the Extended Stay America. We are delighted to know you had a good stay and that you found us to be a good value. We appreciate you highlighting our location and look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Albuquerque - Rio Rancho has a 4.2 star rating with 1,182 reviews.
Extended Stay America - Albuquerque - Rio Rancho is open now. It will close tomorrow at 12:00 a.m.