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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
At the time of reservation, was not informed of elevator being out of service and we ended up on the 3rd floor due to only 3 rooms left and last minute. Several "wonderers" hanging around . Had someone try walking in our room at 5am. Stairwells were Filthy!
Business response:
Dear Gretchen, Thank you for bringing these matters to our attention. We sincerely regret the difficulties you encountered during your stay, including the inconvenience of the elevator. Guest comfort and peace of mind are extremely important to us, and it is disheartening to know we fell short in this instance. Your comments will be carefully shared with our team to ensure improvements are made. We hope you will allow us another opportunity in the future to restore your confidence and deliver the reliable experience you righ... read more
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Just what I needed. Quiet, clean, and comfortable. Friendly staff.
Even though on the app for Expedia it showed that there was a room available. When we showed up everything was booked up. So we had to find another hotel.
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 3.3 star rating with 1,802 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.