This profile has been claimed by the business owner or representative.
Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No ice, couldn’t get the tv to work. There trash can was full of trash. The beds were comfy and the hot shower was awesome. Not our favorite place but it worked.
Business response:
Dear Gretchen, Thank you for sharing your experience. We’re glad the comfortable beds and hot shower stood out during your stay. We regret that certain aspects of the room did not meet expectations, and your comments will be shared with the appropriate team to ensure improvements are made. We hope you’ll consider giving us another opportunity in the future. Sincerely Hotel Management
There was a smell in the whole building that was very weird. We opened the windows in our room to let some fresh air in. There was not a stopper for the bathtub. The elevator did not work, but they did have signs up telling you this beforehand. They would allow you to cancel without penalty if you wanted. Overall, we got what we paid for.
Business response:
Dear Christy, Thank you for sharing your experience. We understand that the unusual conditions throughout the building impacted your comfort, and we appreciate you noting the clear communication regarding the elevator. We’re always working to improve, and your input helps guide those efforts. We hope you might consider giving us another opportunity in the future for a better stay. Sincerely, Hotel Management
Had to wait 15 mins to get checked in, person was out taking care of rooms or something, seems like it might of just been him.
Business response:
Dear Guest, Thank you for your valuable feedback. We sincerely apologize for the delay during check-in and any inconvenience it may have caused. Please be assured that we will thoroughly review this to ensure a more efficient experience for our guests in the future. We hope the remainder of your stay was pleasant, and we look forward to the opportunity to serve you better in the future. Sincerely, Hotel Management
Business response:
Thank you so much for trusting us with your stay. We hope to see you again soon
Post Office distribution center made a lot of noise next door starting around 3 am.
Business response:
DearDaniel, Thank you for your feedback regarding the concerns you had during your time with us. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We value your patience and would like to emphasize that our front desk staff is always available to ensure your stay is as comfortable as possible. We look forward to the opportunity to serve you more effectively during your next visit.Sincerely,HotelManagement
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 4.2 star rating with 1,173 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.