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Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the quick and efficient service from personal.
No ice, couldn’t get the tv to work. There trash can was full of trash. The beds were comfy and the hot shower was awesome. Not our favorite place but it worked.
Business response:
Dear Gretchen, Thank you for sharing your experience. We’re glad the comfortable beds and hot shower stood out during your stay. We regret that certain aspects of the room did not meet expectations, and your comments will be shared with the appropriate team to ensure improvements are made. We hope you’ll consider giving us another opportunity in the future. Sincerely Hotel Management
There was a smell in the whole building that was very weird. We opened the windows in our room to let some fresh air in. There was not a stopper for the bathtub. The elevator did not work, but they did have signs up telling you this beforehand. They would allow you to cancel without penalty if you wanted. Overall, we got what we paid for.
Business response:
Dear Christy, Thank you for sharing your experience. We understand that the unusual conditions throughout the building impacted your comfort, and we appreciate you noting the clear communication regarding the elevator. We’re always working to improve, and your input helps guide those efforts. We hope you might consider giving us another opportunity in the future for a better stay. Sincerely, Hotel Management
Was very unprofessional
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 3.3 star rating with 1,802 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.