This profile has been claimed by the business owner or representative.
Extended Stay America - Amarillo - West
- Hotels
- Amarillo, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Cinema Dr., Amarillo, TX, 79124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was traveling with my dog and that was one reason I chose this place. There was a fee of $28 for the dog.
Business response:
Dear Chuck, We greatly appreciate your positive rating and the valuable feedback you have provided. We sincerely apologize for any misunderstanding regarding our pet policy. It is important to note that our policy is readily available on our website and should have been communicated to you during the reservation confirmation and at the time of check-in. We trust that your overall stay was enjoyable, and we look forward to the opportunity to welcome you back in the near future. Sincerely,Hotel Management
Business response:
Hello Lee, thank you so much for the feedback ! it means the world to us !. It means even more that you enjoyed your stay here at our hotel . we hope to see you in the future. Thank you again
Room is terrible. Service substandard.
Business response:
Dear Satyam, Thank you for choosing to stay with us during your recent visit to our area. We understand that the cleanliness of our accommodations plays a vital role in creating a pleasant stay for our guests, and we apologize for any inconvenience you may have experienced. We have shared your feedback with our team, and we are working to ensure that our guests have the best possible experience when they stay with us in the future. Sincerely,Hotel Management
Good
Business response:
Thank You so much for taking the time out to give us your feedback . Your feedback is important to us and we greatly appreciate you for your stay.
Good spot It was decent. Room was clean, I recommend if you need a place to stay
Business response:
Dear Gabriel, Thank you for staying with us and for sharing your comments. We're pleased to read that you found our hotel to be a good spot for your stay and that you found the room clean. We appreciate your recommendation and hope to welcome you back for another stay in the future.Sincerely,Hotel Management
Good price Water needs adjusted. Too many ppl to have a nice hot shower.
Business response:
Thank you for the review. I do apologize regarding our hot water, they have been diligently working to get this repaired. I do apologize for any inconvenience.
Business response:
Thank you so much for your stay with us ! Your feedback is important to us we hope to see you again soon.
Everything was great besides having to walk by people smoking weed out side when I was going to my room
Business response:
Dear Brandy, Thank you for taking the time to share feedback about your recent stay. We are disappointed with the odor outside that you experienced. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure we are well-poised to serve you in the future. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality for which we are known.
Business response:
Dear Darin, Thank you for taking the time to share feedback about your recent stay. We are disappointed we did not meet your expectations. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure we are well-poised to serve you in the future. We would love to speak with you further regarding your stay with us. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality for ... read more
Frequently asked questions about Extended Stay America - Amarillo - West
How is Extended Stay America - Amarillo - West rated?
Extended Stay America - Amarillo - West has a 4.2 star rating with 1,143 reviews.
When is Extended Stay America - Amarillo - West open?
Extended Stay America - Amarillo - West is open now. It will close tomorrow at 12:00 a.m.