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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor The property had trash around the outside and in the hallways the hallways smelled horrible the room was fairly clean but the bathroom floor was sinking in we only stayed 1 of the 2 nights and went home Saturday night
Business response:
Dear Michael, Thank you for sharing about your experience at our hotel. We sincerely apologize for the disappointment you encountered during your stay. Maintaining a clean and pleasant environment for our guests is a top priority, and we regret that we fell short of meeting this standard during your visit. We will address cleanliness concerns with our housekeeping team immediately to ensure necessary improvements are made. We understand your decision to shorten your stay and return home early, and we apologize for any inconv... read more
Bad The whole place smelled like smoke, the room had roaches and was disgusting. Didn't have any amenities that were supposed to be in the room. Elevator was also broken. The front desk lady was nice and helpful
Business response:
Dear Nicolas, We are pleased you found our front desk staff friendly and helpful. However, we are sorry for the discomfort you experienced during your stay. Our hotel strictly prohibits smoking in certain areas, and we appreciate you bringing this to our attention so we can address it accordingly. Cleanliness and pest control are top priorities for us, and we will address these with our housekeeping team. Additionally, we regret any inconvenience caused by the amenities. We aim to provide all necessary comfort items for our ... read more
Bad Reservation canceled My reservation was canceled
Business response:
Dear Esoldier23, We apologize for any inconvenience caused by your reservation's cancellation. Your satisfaction is important to us, and we understand the frustration this may have caused. Please rest assured that we take your concerns seriously and will ensure this is addressed and avoid any future recurrence. If you require further assistance or would like to discuss alternative arrangements, please don't hesitate to reach out to us directly at the hotel. We appreciate your understanding and hope to have the opportunity to... read more
Horrible we will never stay at an extended stay hotel again. This room cost us 200.00 way over priced. When we arrived the front entrance door was open due to a/c being out. The front area was dirty walls/doors. The staff told me the room I booked was an old picture so it would be a 3 dollar increase. (Not a big deal) we went into the 1st room and this room was not acceptable. We went into the 2nd room with a sofa bed and the mattress was really dirty and torn. The vent in the bathroom was running when we entered loud. We ju... read more
Business response:
Dear Karla, We are deeply sorry to learn about the challenges you experienced during your recent stay with us. Your feedback regarding cleanliness, maintenance issues, and the overall condition of your room is genuinely concerning. Please accept our sincerest apologies for any inconvenience caused. Rest assured, we take your comments seriously and have already addressed them with our team to ensure immediate improvements. We understand your disappointment and assure you that this does not reflect the high standards we strive... read more
Fair
Bad
Never again Tv didn’t work reported for 24 hrs nothing was done. Didn’t comp me or change my room. Finally ran across a maintenance man myself he came and repaired. Breakfast is not coffee and a muffin. No waffle no cereal no milk no oj just coffee and muffin. People standing in hallways trying to sell you things. Was not a comfortable atmosphere outside the room Location
Business response:
Dear Calvin, Thank you for the review. We sincerely apologize for the shortcomings you experienced during your visit. Your feedback regarding our breakfast options and the issues with the TV and hallway atmosphere is duly noted. Rest assured, we will proactively address these concerns and ensure future enhancement. Your satisfaction is important to us, and we appreciate your understanding. Please accept our apologies; we look forward to providing you with a more enjoyable stay in the future. Sincerely, Hotel Management
A building code violation waiting to happen Outside looks fine, inside it's a rathole The location was about the only thing for it.
Business response:
Dear Abdul, Thank you for choosing us. We apologize for the dissatisfaction with your recent stay. Ensuring a comfortable and safe environment for our guests is paramount. We take all feedback seriously and promptly address any building concerns. We are continually striving to meet our guest's expectations inside and outside. Thank you for bringing this to our attention. We hope to provide you with a more positive experience in the future. Sincerely, Hotel Management
Bad
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.6 star rating with 1,514 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.