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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible, uncomfortable It was dirty, run down, parking was horrible. Blood stains on the carpet, broken dead bolts and door locks, AC was falling apart, hall ways smelled really bad. There were this uncomfortable blankets on the bed. No bed bugs so that was a positive. It was close to Six Flags and restaurants
Business response:
Dear Jessica, Thank you for sharing your feedback. We deeply apologize for the discomfort and inconvenience you experienced during your stay. Providing a clean, comfortable environment is our top priority, and we regret that we fell short of meeting your expectations. Your feedback is crucial, and we take it seriously. Rest assured, we are addressing the cleanliness issues and maintenance concerns you've mentioned. Steps will be taken to ensure our facilities meet the highest standards. Please consider giving us another chan... read more
Bad
Bad
Bad
Bad
I don’t stay I got a full refund and I had to go and find somewhere else to stay for the remainder of my trip… it’s wasn It was very out dated and nasty… the bedding wasn’t clean furniture was damaged and the lock on the room door was broken screws was coming out of the door. And it was a bad smell all throughout the property . Nothing
Business response:
Dear Shakira, Thank you for your feedback. We understand our guests have multiple hotel choices, so our mission is to provide clean, comfortable suites at an affordable price so guests will want to return. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. We will discuss these issues with our staff members and reiterate the importance of impeccable customer service and attention to detail. We hope you will consider giving us another opportunity to host you in t... read more
One word HORRIBLE! We ended up not staying here. The outside looked nice, but when we got inside it was dirty, holes in the floor, people literally running races in the halls half naked. Our rooms smelled like urine. There were prostitutes hanging out in the lobby. It was horrible. I wouldn’t recommend this place to anyone. I felt like I would get bed bugs just by being in the lobby Nothing.
Business response:
Dear Robert, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately. We hope to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Disappointing
Horrible, will never stay again. Hotel smelled of Marijuana and cigarettes, no mattress in pullout bed so a child had to sleep on floor. Roaches in room. Only sheets on bed. Tv was broken. Very outdated. Only good thing was location was close to Six Flags
Business response:
Dear PINA, Thank you for taking the time to evaluate your stay with us. We apologize for not meeting your expectations during your visit. As part of our commitment to our guests, we strive to provide clean and well-maintained rooms, and we are disappointed that we fell short in this instance. We appreciate your feedback and assure you that we will take the necessary steps to address the issues you experienced. Thank you for your kind words regarding our location, and we hope you will consider giving us another opportunity to... read more
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.6 star rating with 1,514 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.