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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t say because I was very disappointed in the hotel The rooms and hall way had a odor and scent that was unbelievable the rooms looks very horrible doors was very out of date my tv didn’t work in neither rooms , I booked through a third party booking online and there pictures didn’t look the same as when I got there I was so upset Nothing at all
Business response:
Dear Tyeshia, Thank you for your feedback. We are sorry to read about your experience and the discrepancies you encountered with your booking. Your comments are important to us, and we will share these concerns to enhance the quality of our accommodations. We hope to have the opportunity to provide you with a more enjoyable stay in the future. Sincerely, Hotel Management
Worst hotel ive ever been to, roaches & smells disgusting. Smells disgusting, roaches everywhere literally!!! Waste of money, I wish I could even get a refund!!! Shouldn’t even be open!!! Absolutely nothing
Business response:
Dear Ivvone, Thank you for staying with us and sharing your experience. We sincerely apologize for any inconvenience caused by the cleanliness issues you encountered during your visit. Maintaining a high cleanliness and pest control standard is paramount to us, and we are deeply disappointed to learn that we fell short of meeting your expectations in this regard. Rest assured, we take your feedback seriously and are committed to immediately rectifying the situation. We will conduct thorough inspections, reinforce our cleanin... read more
Bad
It was horrible and uncomfortable. I paid through this app but when we arrived we had to pay again. Money was already taken out of my account and they said that I would have to contact Booking.com for a refund on my previous payment. The room was disgusting. Stains everywhere even on the lamp shades. Cigarette burns on the night stands and bed headboard. The air conditioning was not working properly
Business response:
Dear Natasha, We apologize for the distressing experience you encountered during your stay. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations. The issues you have raised regarding the payment process and the condition of your room are disheartening, and we apologize for any inconvenience caused. Our team takes cleanliness and maintenance seriously, and we will address these concerns promptly to prevent similar occurrences. We understand your disappointment and... read more
Bad
Never again It was dirty and smelled. The lock to our door was broken and the room smelled like cigarettes. There was a dirty towels in elevator. The location
Business response:
Dear Lisa, Thank you for taking the time to share your experience with us. We're pleased to hear that you found our location convenient. However, we apologize for the cleanliness issues and maintenance concerns you encountered during your stay. Your feedback is valuable, and we will address these issues internally to ensure a better experience for our future guests. We hope that we will have another occasion to welcome you back in the future. Sincerely, Hotel Management
Never again! There was full renovations taking place. Overwhelming strong primer and paint smell that surfaced all floors. There were paint scraping all over the carpet. Bug spraying everywhere. Nothing. Checked out after 5 minutes of seeing the room.
Business response:
Dear Tasha, Thank you for taking the time to write a review. Your feedback will assistusin our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a betterstayin the future. Sincerely, Hotel Management
Bad We upgraded our room to 2 queen beds but they didn't honor the upgrade so I still paid upgraded prices It was convenient to were we were going
Business response:
Dear Keena, Thank you for taking the time to write a review. We take guest feedback seriously, as it allowsusto continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future. Sincerely, Hotel Management
Disappointing dirty , no breakfast even though it says on here it’s included , door wouldn’t even lock without slamming it , very disappointed location
Business response:
Dear Rebecca, Thank you for your valuable feedback. We're glad to hear that you appreciated our convenient location. However, we apologize for the disappointment you experienced during your stay, particularly with the cleanliness and breakfast offerings. Your comments are important to us, and we will address these concerns internally to enhance our services. We hope you will give us another opportunity the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.6 star rating with 1,514 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.