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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I felt unsafe and betrayed. They canceled my whole stay because of flight delays of the weatherbooking.com came to my re Staff was rude and then helpful. The lock on my door literally was hanging off. The bed spread was dirty the stove was rusted carpet filthy there was no breakfast. It was muffins and granola bars. This place was definitely a fraud from but they advertised Location only
Business response:
Dear Jane, Thank you for your recent stay at our hotel. We appreciate your taking the time to post your review, as we value our guest's comments and opinions. We are sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way. Sincerely, Hotel Management
Bad
Bad
Poor Descuidado, sucio, un olor a mariguana todo el tiempo. Esta cerca de Six Flags
Business response:
Dear Joel, Thank you for the candid review. We apologize for anything other than a completely satisfying stay, and we appreciate the feedback. We agree that some areas in our hotel are beginning to show their age, and we will share your concerns with our leaders and use them for future improvements. We also apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to ensure this does not happen again. We hope you give us another opportunity ... read more
A place that gives an unsafe feeling during the stay Unsafe environment, emergency exit door was broken letting anyone without a key card entering the premise. Room walls were dirty, carpet and bed clothing were dirty and no trash bin in the room. Close to the some of the venues in Arlington
Business response:
Dear Cassio, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is unacceptable by our standards. We will take the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management
Very Poor
Disappointing The bed in a whole is not good and very thin bed spread...Smell of cigarette in the rooms... The fridge and kitchen set up was good...
Business response:
Dear EN, Thank you for taking the time to write a review regarding your recent stay with us. Please accept our apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. We value our guests and their recommendations and will share your comments with our leadership team. Also, we have informed your other concern to our housekeeping team for review and action. Thank you for appreciating the kitchen and fridge setup and for sharing your observations.... read more
My stay did keep me from sleeping in my car, with a good price and roof Noise from neighbors, microwave that work properly, rodent problem, more exact cleaning I like the price, location and it had a whole kitchen.
Business response:
Dear Jackson, Thank you for your feedback and for being our guest. Please accept our apologies for not meeting your expectations. We strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. We have taken note of your feedback regarding the abovementioned issues and will share them with the concerned team members. We are happy to know that you found us at a good value. We are also glad to know that our location was convenient for you and you liked the mini-kitche... read more
Never again dirty, no locks on doors, smelled like nothing but smoke and did I mention dirty…? worst place ever
Business response:
Dear Gaby, Thank you for being our guest and for the valued feedback. We are genuinely sorry for the cleanliness issues with your guest room and any oversight on our part. We understand how important it is to not only have a clean room but one that is also free of smoke. We have strict policies that prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Once again, we are sorry for letting you down, and we hope to have you back for the seamless stay you deserve... read more
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.7 star rating with 1,616 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.