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Extended Stay America - Arlington - Six Flags
- Hotels
- Arlington, TX
About this business
Location details
2420 E. Lamar Blvd., Arlington, TX, 76006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair
Bad
Bad
Bad My room had mold on the mattress in the pull out couch looks like a crime scene. Fold out bed broken and when we would tell the staff we got the run around and of course no refund. Ask to speak with GM they said he doesn't come in til Monday so when I went to see him Monday the same lady who said he would be there said he was to busy he was in a meeting and I could tell her my issues again. Bathroom toilet didn't want to flush, light fixtures hanging in bathroom, TV remote didn't work, couldn't get enough towels for me a... read more
Business response:
Dear Eddie, Thank you for staying with us. First, we want to apologize for the inconvenience you and your family had during your visit. We appreciate your taking the time to post your review, as we value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We will follow up with the concerned team members to reinforce our high standards. We assure... read more
This hotel was horrible and I DO NOT recommend!! not safe locks to outside doors were broken, the people living there looked very sketchy, smells in the hallway from some of the rooms were disgusting, the people living there some were nasty and the rooms that they occupied were nasty and filthy, housekeeping never came to our room, and elevators were broken!!!! nice location
Business response:
Dear Guest, Thank you for selecting us. We are glad that our location was perfect for your needs and served the purpose of your visit. However, we are sorry for the inconvenience caused to you while you were here. Your comments are valuable to us and will be shared with our housekeeping and maintenance team to work on the areas mentioned by you. Please allow us to host you again with better hospitality. Sincerely Hotel Management
Poor
Fair The microwave didn’t work. The bed was hard. They also upcharged for internet. location
Business response:
Dear Emily, Thank you for being our guest. We hope our great location served you well, but we are disappointed that your experience was not perfect. Your feedback is valuable to us, and it is shared with our housekeeping and maintenance team to review and work on the areas mentioned so future guests don't have similar issues. Please try us again soon; we are confident you will enjoy a better stay. Sincerely, Hotel Management
Don't EVER stay at this property. I am not fussy, but it is actually the worst place I Apparently, this facility is meant for long term stays. The clients live here. It should never be treated as a "hotel". The "reception" area is like entering a prison. No proper lobby. No blow drier available Nothing
Business response:
Dear Gwen, thank you for sharing your valuable feedback. On behalf of our entire team, we apologize for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
We didn’t stay because it was well below standard! Definitely not 3 star! The reception was dirty, uninviting and not identifiable (not like the photo) and the receptionist was disinterested and unhelpful! The lower level of the building smelt of a nauseating stale cooked cabbage and the upper level had a very high level odour of cannabis! Only one elevator worked, the stairwell nearest our allocated room had damaged treads (damaged in many different ways) and was unsafe. The room was dirty, dusty with stained carpet and maj... read more
Business response:
Dear Philip, thank you for sharing your valuable feedback. It was disappointing to read that we did not meet your expectations. We have noted your observations regarding the abovementioned issues. Also, we don't encourage illegal activities in and around our premises. Thank you for bringing this to our attention. Feedback such as yours helps us identify areas where we can improve. Please rest assured we have discussed your comments with our team members so we can provide you with a much more satisfying experience in the futu... read more
Frequently asked questions about Extended Stay America - Arlington - Six Flags
How is Extended Stay America - Arlington - Six Flags rated?
Extended Stay America - Arlington - Six Flags has a 2.7 star rating with 1,616 reviews.
When is Extended Stay America - Arlington - Six Flags open?
Extended Stay America - Arlington - Six Flags is open now. It will close tomorrow at 12:00 a.m.