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Extended Stay America - Asheville - Tunnel Rd.
- Hotels
- Asheville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6 Kenilworth Knoll, Asheville, NC, 28805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel for the money. I recommend this hotel and it is dog friendly.
Business response:
Thank you so much for sharing your experience with us. I’m so pleased to read that you found our hotel to be a great value and enjoyed our pet friendly policy. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
decent place to stay a fairly decent place with enough parking spaces. the hot-cold water temp adjustment was off in the shower.
Business response:
Thank you so much for sharing your experience with us. I’m glad to read that we were able to accommodate your needs with a comfortable stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Hotel Cheaply Made This wasn't a horrible experience but never stayed in a hotel this cheaply made. I felt like I was in a boarding house. The walls were paper thin, I could hear (and feel) the person next to me snore, cough, sneeze, etc. I could hear people in the hall even if they were whispering. The sink didn't drain well and the toilet didn't flush properly. All worked but felt like I was in an old house. Location and view is as advertised, nice.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, I will have our maintenance engineer inspect our rooms to ensure that everything is functioning properly. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
There was a mixup with Expedia & the lady at the front desk took care of it & was friendly & professional. The room was clean & comfortable. I will stay here anytime I go to Asheville.
Business response:
Thank you for sharing your experience with us. I’m so proud of our staff for quickly resolving any issues and providing you with professional customer service! It’s great to read that you enjoyed our comfortable rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
It was nice, perfect for an expensive trip My Girlfriend and I checked in on friday, it went smoothly. The beds were comfortable and the shower was nice and the fridge was large which was nice. I would stay again.
Business response:
Thank you for taking the time to write a review of your experience with us. I'm thrilled that you had a comfortable stay and found our hotel to be a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Close to downtown area Easy to get to, great parking, ckean & spacious room.
Business response:
Thank you so much for sharing your experience with us. I’m so pleased to read that you enjoyed our spacious rooms as well as our convenient location! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Acceptable accommdations, staff was very friendly and welcoming.
Business response:
Thank you so much for sharing your experience with us. It’s great to read that we were able to accommodate your needs with a satisfactory stay and that you enjoyed our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Not memorable Not memorable in anyway. Old hotel by a bunch of chain restaurants. I expected better from Extended Stay. 1 shampoo bottle for 2 people. No conditioner, no hair dryer.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that we failed to exceed your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable room and professional customer service. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Asheville - Tunnel Rd.
How is Extended Stay America - Asheville - Tunnel Rd. rated?
Extended Stay America - Asheville - Tunnel Rd. has a 4.2 star rating with 1,449 reviews.
When is Extended Stay America - Asheville - Tunnel Rd. open?
Extended Stay America - Asheville - Tunnel Rd. is open now. It will close tomorrow at 12:00 a.m.