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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it was better to sleep on the street I had a room on 5th floor and they were still under construction. paint smell was horrible I booked bc of cheap price and location. I'd rather spend some more $ and get nicer room don't recommend this place at all
Worst Hotel Experience Awful
The hotel was close to where I needed to be The hotel being close to where I had business was great, but the hotel itself was awful. I would never recommend it to anyone, and certainly would never stay there again. Mold on the floor and walls of the bathroom, plug in scents to cover the odors, burns in a very dirty carpet in the room and in the halls.
Business response:
Thank you for your review. I apologize for the cleanliness issues you experienced. Moving forward, I will review our cleaning and room inspection procedures with our staff to ensure your experience is not repeated. We would love to have another chance to provide you with a better experience.
The worse place I ever visited My stay was AWEFUL! I had to call the front desk several times to get extra bedding and also dishes to use in the kitchen. I never received the dishes until the next day and I eventually had to go downstairs to the front desk to get the bedding for the pull out couch.there were not one but 2 fires in the building and it looked like a place where locals lived..I would not recommend to anyone!
Didn't like my stay Dif not get the same room type I booked.
Horrible It was the worst hotel I've ever stayed at it stink and the room next to mine had a pitbull horrible please to stay
Business response:
The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that essence of the hotel was not to your satisfaction. We are sorry you were bothered by the neighbor's pet. To uphold our company's high standards, we will continue to coach our team to identify odors and address them accordingly. Your feedback is very important to us, so thank you for sharing. We would love to have another chance to provide you with a better experience at our ... read more
Great for anyone with no expectations of "nice" !! Horrible Hotel !! Front desk girl was irritated at everyone standing there, like she didn't want to be working. After walking into our room, the first thing that we noticed was a plume of cigarette smoke hit us in the face, even though of course there are "no smoking" room signs everywhere. I had to go to the front desk and request febreeze, she handed it to me like it was an inconvenience. The fridge hadn't been cleaned out. I requested a coffee pot, and never received it. ... read more
Very dirty manger Sharon was great. Place was dirty and smelled like smoke. Manger needs a raise to work in that place. Waited 2 hrs to get clean towels at 930 at night
Hotel is very dated and did not match Hotel illustration listed. Waited 45 minutes at check in counter while staff was on telephone.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you had to wait 45 minutes to check in. Your comments were reviewed by the staff, and we will review our staffing schedule to make sure your experience is not repeated. We are very happy to hear that bed was comfortable. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 3.4 star rating with 2,644 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.