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Extended Stay America - Atlanta - Gwinnett Place
- Hotels
- Duluth, GA
About this business
Location details
3390 Venture Pkwy. NW, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Renovations - messy.. TV. In lobby too loud No trash cans readily available Nice renovated room. All amenities work fine.
Just a visit It was a nice place. Also convenient to where I needed to travel to.
Business response:
Thank you for taking the time write a review. I am pleased to you found our hotel to be convenient while on your travels. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Nice place , you can bring your food and Cook It there .. Full fridge etc..
Business response:
We appreciate you taking the time to write a review about your stay. It is great to hear that our fully equipped kitchen was beneficial during your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Hotel condition and location was great. Customer service was extremely poor and all items that were supposed to be included in the room were missing. Had to wait 3 hrs for towels and washcloths. Didn't get the dishes for our room until the next morning. Staffing issues really need to be addressed
Business response:
Your review recently caught my attention. I'm disappointed in hearing that you were not provided with accurate customer service at all during your stay. Our staff will be having a meeting about how to properly accommodate guests and communicate. Thank you for bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Need more parking There is only enough parking for about 30% of the rooms. Overflow parking was a quarter mile down and it was full. I had to park two hotels down. Hallway carpets were stained. The night stand had soda, still sticky on it. Basically, the entire place could use a deep cleaning.
Frequently asked questions about Extended Stay America - Atlanta - Gwinnett Place
How is Extended Stay America - Atlanta - Gwinnett Place rated?
Extended Stay America - Atlanta - Gwinnett Place has a 4.4 star rating with 1,442 reviews.
When is Extended Stay America - Atlanta - Gwinnett Place open?
Extended Stay America - Atlanta - Gwinnett Place is open now. It will close tomorrow at 12:00 a.m.