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Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It took a long time for, I think her name was Christine to get off her cellphone and finally come to the front desk. When she finally greeted me, she was so rude. She was not as friendly as the younger lady who was there the last time I chose this hotel, at all. There was a deposit fee that took days to come back to my account. The elevator didnt work so I had to walk up the stairs to the 4th floor and my microwave didn’t work. Other than that, I'm thankful for having a clean bed for the night.
Business response:
Dear Taylor, Thank you for your review. We genuinely regret that the elevator issues, microwave, and inattentive staff compromised your stay. This is not reflective of the usual standard we strive for every day. We will share your comments with the appropriate individuals to avoid future recurrence. We appreciate your patience and are glad you found comfort in a clean bed despite the challenges. Please be assured we're taking steps to ensure a more positive experience on your next visit.Sincerely,Hotel Management
The team at this particular location is always top tier. Anything my family and I need, they are always there to help with a smile. Although the rooms are a little outdated, its always clean. If you are looking for somewhere to stay long term. This location is where to look!
Business response:
Dear Tamara, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional staff. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 3.6 star rating with 1,451 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.