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Extended Stay America - Auburn Hills - University Drive
- Hotels
- Auburn Hills, MI
About this business
Extended Stay America Hotel Auburn Hills - University Drive is located at 3315 University Dr, Auburn Hills, MI. This business specializes in Hotels & Motels.
Location details
3315 University Dr., Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smelled of smoke in hall when clearly it said no smoking.
Business response:
We apologize for the concerns you experienced on your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback. Sincerely, Hotel Management
Above average. Great to have mini kitchen
Business response:
Thank you for sparing some time to evaluate our hotel. We are delighted you liked having a kitchenette to cook food and that made for a comfortable stay. It was a pleasure having you as our guest, and we hope to see you again at Extended Stay America. Sincerely, Hotel Management
Toilet didn’t flush well
Business response:
Thank you for sharing the specifics of your stay with us. We are glad you had a pleasant stay overall and that we had a pleasant stay overall. However, we apologize for the maintenance issues you encountered. We will share your comments with our engineering team and make sure the problem is fixed. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
The room was larger than average and was mostly clean. Bed sheets were stained and hallway stunk from somebody smoking weed. Staff was pleasant. Wi-fi in the room was terrible and mostly unusable, and I was insulted when I signed in by an ad where I could pay an extra fee for better internet.
Business response:
Thank you for sharing your feedback with us. Although you liked certain aspects of your overall satisfactory stay, we apologize for the issue in the hallway and with the wifi service. We will discuss your comments with the appropriate individuals to take remedial actions. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Comfortable ITS WAS A GOOD AND COMFORTABLE PLACE TO STAY I WILL BE GOING BACK SOON.
Business response:
Terry, thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
Good Great sleep like a baby
Business response:
Jeffery, thank you for being a guest at Extended Stay America and rating your experience so highly. It was a pleasure to know you had a good nights’ sleep in your cozy bed and that your stay was comfortable. On behalf of everyone, we invite you to our property on your next trip. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Auburn Hills - University Drive
How is Extended Stay America - Auburn Hills - University Drive rated?
Extended Stay America - Auburn Hills - University Drive has a 4.2 star rating with 1,128 reviews.
When is Extended Stay America - Auburn Hills - University Drive open?
Extended Stay America - Auburn Hills - University Drive is open now. It will close tomorrow at 12:00 a.m.