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Extended Stay America - Auburn Hills - University Drive
- Hotels
- Auburn Hills, MI
About this business
Extended Stay America Hotel Auburn Hills - University Drive is located at 3315 University Dr, Auburn Hills, MI. This business specializes in Hotels & Motels.
Location details
3315 University Dr., Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing While superficially the room appeared clean, there were layers of dust like on the fixtures that held the wall lamps. Also breakfast is very poor selection. Didn’t like having to ask for basic kitchen items and when they came, didn’t have teaspoons, just miss-matched large spoons
Business response:
Marcie, thank you for your review of your recent visit. We apologize for the cleanliness issues you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. We are also sorry our breakfast was not to your likings. We will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders. We regret your disappointment with our kitchenware policy. Once more, we do apologize. We hope you will afford us an opportunity to redeem ourselves in the future. Sincer... read more
I chose this property because it was the closest to my 'party' rondeavous for the eveningl. It was clean and spacious and I felt comfortable.
Business response:
Jan, thank you for choosing Extended Stay America. We are glad you had an overall great stay, liked our comfortable suite, and our location was perfect for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
shabby carpeting, inadequate breakfast, poor upkeep of parking lot
Business response:
Thank you for being our guest. We apologize for the disappointment you had with the carpet and parking lot. Your concerns will be shared with the housekeeping team to provide a better experience going forward. We are also sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management
50/50 My son and I stayed at Extended Stay America after attending a concert at the Meadow brook Amphitheater in Rochester Hills, MI. We booked this location due to it's closeness to our concert. We enjoyed the fact that we also had a kitchenette with a refrigerator to keep our beverages and fruits we brought along with us cold and a microwave to heat our food. Our room was a little worn but nice and clean and cozy. Our room was clean and ready upon our arrival. We had stayed here before when our concert had been cancelled d... read more
Business response:
Thank you for choosing to stay at Extended Stay America while you were here for a concert. We are glad to know you were impressed with our apartment-style room and that our location worked well for your needs. We appreciate your business and look forward to seeing you and your son again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Auburn Hills - University Drive
How is Extended Stay America - Auburn Hills - University Drive rated?
Extended Stay America - Auburn Hills - University Drive has a 4.2 star rating with 1,129 reviews.
When is Extended Stay America - Auburn Hills - University Drive open?
Extended Stay America - Auburn Hills - University Drive is open now. It will close tomorrow at 12:00 a.m.