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Extended Stay America - Auburn Hills - University Drive
- Hotels
- Auburn Hills, MI
About this business
Extended Stay America Hotel Auburn Hills - University Drive is located at 3315 University Dr, Auburn Hills, MI. This business specializes in Hotels & Motels.
Location details
3315 University Dr., Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Great clean hotel, would stay here again. Friendly staff too
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our well-kept property as well as our cordial associates. We sincerely appreciate your commitment to stay with us again and look forward to your return visit. Sincerely, Hotel Management
Business response:
Javier, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Cigarette Smoke
Business response:
Andrea, thank you for sharing your feedback. Please know that we adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel. Sincerely, Hotel Management
Pleasant stay Upon arriving after booking I was charged a security deposit, so be careful the room may end up being a lot more expensive than expected if you book through a third party site. We booked last minute, and the staff was very nice and helpful. The room was cozy and we weren’t kept up by any outside noise. Overall It was a positive experience, as long as the security deposit is refunded.
Business response:
Thank you for choosing our hotel. We are glad overall you had a pleasant stay and that you were impressed with our comfortable accommodations. However, we regret you were disappointed with our incidental charges. At check-out, the room deposit will be refunded within 14 days of departure. We value your business and hope to welcome you back soon for a better experience. Sincerely, Hotel Management
Business response:
Tyisha, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The website needs to be updated and inform people that breakfast is no longer available.
Business response:
Gabby, thank you for your review. We regret your disappointment with breakfast not being available during your stay. Although we have posted this information on the hotel website, we regret you were not aware of it. We value your concerns and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Auburn Hills - University Drive
How is Extended Stay America - Auburn Hills - University Drive rated?
Extended Stay America - Auburn Hills - University Drive has a 4.2 star rating with 1,171 reviews.
When is Extended Stay America - Auburn Hills - University Drive open?
Extended Stay America - Auburn Hills - University Drive is open now. It will close tomorrow at 12:00 a.m.