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Extended Stay America - Auburn Hills - University Drive
- Hotels
- Auburn Hills, MI
About this business
Extended Stay America Hotel Auburn Hills - University Drive is located at 3315 University Dr, Auburn Hills, MI. This business specializes in Hotels & Motels.
Location details
3315 University Dr., Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
shabby carpeting, inadequate breakfast, poor upkeep of parking lot
Business response:
Thank you for being our guest. We apologize for the disappointment you had with the carpet and parking lot. Your concerns will be shared with the housekeeping team to provide a better experience going forward. We are also sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management
50/50 My son and I stayed at Extended Stay America after attending a concert at the Meadow brook Amphitheater in Rochester Hills, MI. We booked this location due to it's closeness to our concert. We enjoyed the fact that we also had a kitchenette with a refrigerator to keep our beverages and fruits we brought along with us cold and a microwave to heat our food. Our room was a little worn but nice and clean and cozy. Our room was clean and ready upon our arrival. We had stayed here before when our concert had been cancelled d... read more
Business response:
Thank you for choosing to stay at Extended Stay America while you were here for a concert. We are glad to know you were impressed with our apartment-style room and that our location worked well for your needs. We appreciate your business and look forward to seeing you and your son again in the future. Sincerely, Hotel Management
Sticky floors and toiletries not available Room was clean, although when you walk into the floors it’s sticky. As for the amenities, I forgot to bring lotion and conditioner and to my surprise they don’t have any.
Business response:
Marilen, thank you for sharing your feedback at Extended Stay America. We are glad to know you were impressed with your room and had a pleasant stay. However, we are sorry for the housekeeping issue you encountered and regret the lack of amenities you experience. We have shared your feedback with the appropriate team. Thank you again, and we hope to welcome you back in the future. Sincerely, Hotel Management
It was ok. You get whst you pay for. Only stayed overnight. So really didnt need much.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are pleased our hotel met your expectations and look forward to seeing you again in the future. Sincerely, Hotel Management
Great location for the event we attended. Staff was amazing at check-in
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Auburn Hills - University Drive
How is Extended Stay America - Auburn Hills - University Drive rated?
Extended Stay America - Auburn Hills - University Drive has a 4.2 star rating with 1,171 reviews.
When is Extended Stay America - Auburn Hills - University Drive open?
Extended Stay America - Auburn Hills - University Drive is open now. It will close tomorrow at 12:00 a.m.