Extended Stay America - Auburn Hills - University Drive

Business response:

Shane, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed our well-kept property and were impressed by the service provided by our courteous associates. We will be sure to share your compliments with our entire team for taking good care of you. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thanksfor choosing Extended Stay America on your visit to our city. We are delighted to know you had a great time with us and found us to be a good value.Thank you for being our guest, and we look forward to your future visit. ​ Sincerely, Hotel Management 

Business response:

John, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thanks for being our guest at Extended Stay America. We are delighted to read you had an enjoyable stay and liked the service provided by our staff. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked our well-kept property. We value your feedback in regard to the pillows and will share with our team. Thanks so much for choosing to stay with us, and we can’t wait to welcome you back. Sincerely, Hotel Management 

Business response:

Thank you for staying with us. Although it is nice to see you liked our new and spacious suite, we are sorry the bathroom was not thoroughly cleaned. We have shared your comments with our housekeeping team to be more diligent with their service. It was a pleasure hosting you and we hope you will consider a return visit whenever you are in the area. Sincerely, Hotel Management