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Extended Stay America - Auburn Hills - University Drive
- Hotels
- Auburn Hills, MI
About this business
Extended Stay America Hotel Auburn Hills - University Drive is located at 3315 University Dr, Auburn Hills, MI. This business specializes in Hotels & Motels.
Location details
3315 University Dr., Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not much. It kinda sucked. There breakfest sucked real bad
Business response:
Thank you for your feedback about our hotel, and we are sorry you were not happy with our grab-and-go breakfast choices. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will come back to stay with us another time and hope our breakfast selections are more to your liking. Sincerely, Hotel Management
Price was great. Room was in disrepair. Noisy frig and blower on heating unit kept us awake. Bathroom sink clogged.
Business response:
Thank you for being our guest. Although you were happy with our affordable rates, we are sorry for the issues you encountered. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Good location, near expressway. There are lot of restaurants near by.
Business response:
James, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Dana, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It was worn down, it needs a refreshment! There was no coffee made or hot water on the breakfast counter. The place neeed vacuuming or new carpet. The room we paid for and stayed in had a full size bed but was supposed to be a queen size bed!
Business response:
Thank you for being our guest. We are sorry we missed meeting some of your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Wouldn’t rebook Kitchenette has no utensils what so ever to use not even a spoon!! There is a sign that clearly says all of the kitchen utensils are included. Room wasn’t so clean , bathroom wasn’t clean, no clock in the room.
Business response:
Thank you for reviewing your experience at our hotel. Although you liked certain aspects of your stay, we apologize for the inconvenience you experienced in your room. Your feedback is shared with the housekeeping team to check and do the needful. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Auburn Hills - University Drive
How is Extended Stay America - Auburn Hills - University Drive rated?
Extended Stay America - Auburn Hills - University Drive has a 4.2 star rating with 1,171 reviews.
When is Extended Stay America - Auburn Hills - University Drive open?
Extended Stay America - Auburn Hills - University Drive is open now. It will close tomorrow at 12:00 a.m.