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Extended Stay America - Auburn Hills - University Drive
- Hotels
- Auburn Hills, MI
About this business
Extended Stay America Hotel Auburn Hills - University Drive is located at 3315 University Dr, Auburn Hills, MI. This business specializes in Hotels & Motels.
Location details
3315 University Dr., Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled, cabinets dirty
Business response:
Thank you for your review. We apologize for the odor you experienced on your stay and the cleanliness issues in your suite. We work hard to provide a clean and comfortable environment, and we are sorry that this compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay and hope to see you soon. Sincerely, Hotel Management
The storm that had gone thru killed power to 1/2 the building so it felt strange maybe a bit unsafe or secure then the room was not as clean as you would hope it to be. We had no problems with what we did use. Was awakened by heavy pounding at our door in the morning...went to look out and saw a tall thin man walking away from the door?? He never ID himself...was a bit unsettling.
Business response:
Thank you for staying at our hotel. We are sorry for the cleanliness issue you encountered and regret that you did not feel completely secure at times. We take the safety and security of all of our guests very seriously, and our well-trained associates are capable enough to handle any kind of situations. We hope you will visit us again for a more relaxing experience. Sincerely, Hotel Management
The breakfest could be better.... They only served muffins and granola bars.
Business response:
Thank you for your review of Extended Stay America, and it is nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
The hotel was fairly convenient to get to from the highway there were restaurants close by. It was fairly clean and up to date. Mattress was decent. Good price for 1 night for sure.
Business response:
Thank you for staying at Extended Stay America. We are glad to know our location close to freeways worked well for your needs and that you were impressed with the value we offer. Thank you again for being our guest, we appreciate your business! Sincerely, Hotel Management
Recommended Great hotel for the pirce in an excellent location.
Business response:
Terrence, thank you for taking the time to review your stay with us at Extended Stay America. We're glad to know you found us to be a great value and that our location worked well for you. We appreciate you recommending us to future guests and look forward to hosting you again soon. Sincerely, Hotel Management
The property looked nice and clean. Easy access from the road.
Business response:
Thank you for the wonderful feedback at Extended Stay America. We are glad to know you were impressed with our well-kept proeprty and that you enjoyed our great location. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Auburn Hills - University Drive
How is Extended Stay America - Auburn Hills - University Drive rated?
Extended Stay America - Auburn Hills - University Drive has a 4.2 star rating with 1,171 reviews.
When is Extended Stay America - Auburn Hills - University Drive open?
Extended Stay America - Auburn Hills - University Drive is open now. It will close tomorrow at 12:00 a.m.