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Extended Stay America - Auburn Hills - University Drive
- Hotels
- Auburn Hills, MI
About this business
Extended Stay America Hotel Auburn Hills - University Drive is located at 3315 University Dr, Auburn Hills, MI. This business specializes in Hotels & Motels.
Location details
3315 University Dr., Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Dana, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It was worn down, it needs a refreshment! There was no coffee made or hot water on the breakfast counter. The place neeed vacuuming or new carpet. The room we paid for and stayed in had a full size bed but was supposed to be a queen size bed!
Business response:
Thank you for being our guest. We are sorry we missed meeting some of your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Wouldn’t rebook Kitchenette has no utensils what so ever to use not even a spoon!! There is a sign that clearly says all of the kitchen utensils are included. Room wasn’t so clean , bathroom wasn’t clean, no clock in the room.
Business response:
Thank you for reviewing your experience at our hotel. Although you liked certain aspects of your stay, we apologize for the inconvenience you experienced in your room. Your feedback is shared with the housekeeping team to check and do the needful. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Perfect location when we visited Oakland University for the weekend. It had all the basics and all we needed considering we were there just to sleep and shower. Their "Continental breakfast" was sub par. We ended up going out to get breakfast since the hotel didn't provide much other than prepackaged granola bars and coffee.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know our location close to the Oakland University was ideal for our needs and that overall you had a pleasant time with us. However, we’re sorry our grab-and-go breakfast was not to your liking. We will share your feedback with our Brand Leaders so they can use it while planning any changes to our breakfast offerings. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Mana... read more
Business response:
Leslie, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
WIFI was on the slow side.
Business response:
Jack, thank you for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Size of room, didn't like nlt having exercise area
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know overall you enjoyed your stay with us. However, we are sorry we missed meeting some of your expectations. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Short walk to Oakland University The hotel is the perfect location to Oakland University. It has a decient kitchen for warming up food. It could be a little cleaner. Also, there is no workout room. The advertisments lead us to believe there was.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Auburn Hills - University Drive
How is Extended Stay America - Auburn Hills - University Drive rated?
Extended Stay America - Auburn Hills - University Drive has a 4.2 star rating with 1,129 reviews.
When is Extended Stay America - Auburn Hills - University Drive open?
Extended Stay America - Auburn Hills - University Drive is open now. It will close tomorrow at 12:00 a.m.