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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
After a very long year of not wanting to leave town due to the pandemic I finally decided to take a short weekend drive and stay in ATX. Upon getting to the hotel I was greeted By Lola at the check in lobby and she was AMAZING! Excellent service and very happy which is honestly needed after not being around too many people all year. She was extremely helpful with tips about the city and gave me some great ideas to do in town that would still be safe to do even with the pandemic. She really set the mood for my mini-vacation a... read more
Business response:
Daniel, thank you for selecting Extended Stay America on your mini vacation. It was a delight to know you had a comfortable stay and that you were amazed by how well Lola assisted you. Special thanks on behalf of her for highlighting his efforts. It was also a delight to know you liked our convenient location. We appreciate your glowing review and look forward to seeing you soon. Sincerely, Hotel Management
Business response:
Krista, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Cristina, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Gave it a shot! It was a pleasant stay! I am a travel nurse and I always hear people raving about extended stay. So I wanted to give it shot while I had to complete my orientation. And this place did not disappoint! I liked that there was a kitchen and full sized refrigerator. It was nice for the two nights I stayed and great location near my hospital and across the street from Whataburger(: i would definitely stay here! The staff was kinda and helpful.
Business response:
Stacy, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites, along with the full-size kitchen. We will surely share your compliments with our team and look forward to welcoming you back soon. Sincerely, Hotel Management
Nothing. I hated this property ended up not staying because the experience with trying to checkin early was a hassle and cost to much
Business response:
Beverly, please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and regret the inconvenience caused. We hope to have an opportunity in the future to provide you with the hospitality for which we are known. Sincerely, Hotel Management
Business response:
Erika, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Budget place, not really clean, reasonable walkin
Business response:
Bobby, thank you for your review. Although you found us to be a fair value, we are sorry for the cleanliness issues you encountered. We will share your feedback with our housekeeping department so that they are more diligent going forward. We hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,775 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.