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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Gave it a shot! It was a pleasant stay! I am a travel nurse and I always hear people raving about extended stay. So I wanted to give it shot while I had to complete my orientation. And this place did not disappoint! I liked that there was a kitchen and full sized refrigerator. It was nice for the two nights I stayed and great location near my hospital and across the street from Whataburger(: i would definitely stay here! The staff was kinda and helpful.
Business response:
Stacy, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites, along with the full-size kitchen. We will surely share your compliments with our team and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Erika, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Budget place, not really clean, reasonable walkin
Business response:
Bobby, thank you for your review. Although you found us to be a fair value, we are sorry for the cleanliness issues you encountered. We will share your feedback with our housekeeping department so that they are more diligent going forward. We hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
Business response:
Rebecca, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Two night stay Spacious room had to request coffee pot then they had no coffee???
Business response:
Ann, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked the spaciousness of our suite. However, we regret any inconvenience you had. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Nothing. I hated this property ended up not staying because the experience with trying to checkin early was a hassle and cost to much
Business response:
Beverly, please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and regret the inconvenience caused. We hope to have an opportunity in the future to provide you with the hospitality for which we are known. Sincerely, Hotel Management
Be prepared for extra charges at the hotel. They are not serving breakfast because of covid. Understandable. But now, to make you feel better about not getting a complimentary breakfast they are CHARGING TO PARK IN THEIR PARKING LOT! And when you ask about this stingy, penny pinching policy, you are told that there is a new manager who is instituting certain changes. They are already saving money by not providing you with breakfast, so I guess they feel a need to double dip and charge you for your car to occupy space in thei... read more
Business response:
Daniel, thank you for taking the time to share your thoughts. We are sorry to read your comments and regret your disappointment with the parking fee. We hope the positive aspects of your stay will bring you back to us in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 3.4 star rating with 2,796 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.