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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your fabulous rating, and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Good value Hotel is close to downtown and clean and quiet. Of course this was during the health crisis so not sure if normal conditions would be any different
Business response:
Michael, thank you for staying with us and for your nice feedback. We are glad to read that you enjoyed your peaceful time with us, the great value we offer as well as our downtown location. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Haley, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Adam, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Does not include breakfast, just coffee and some instant oatmeal packets. Location is fantastic, very walkable. Moderately clean and staff was able to answer questions.
Business response:
Thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates and our convenient location. However, we are sorry the selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will share your feedback with the appropriate team regarding food and beverage selections at our hotel. We understand the frustration you experienced and sincerely hope you will provide us another opportunity to serve you. Sincerely, Ho... read more
I had no shower curtain and didnt know until i was getting ready for the day.
Business response:
Sarah, thank you for sharing your comments with fellow travelers. We are sorry your room fell short of your expectations. We appreciate your comments about the shower curtain as it helps us improve the experience of our future guests. Thank you once more for allowing us to be of service, and we hope to have another opportunity to host you again soon. Sincerely, Hotel Management
Great hotel The best location. Very clean. Quiet
Business response:
Leslie, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
Overall a great hotel for the price. The hotel is 20 minutes walking to downtown or a short bus ride away with a few bus lines a few blocks within the hotel. Friendly enough staff and convenient if you want to cook your own food. Otherwise the hotel is rather old and in need of updates but again for the price was great.
Business response:
Lexie, we appreciate you choosing Extended Stay America for your stay. It is great to hear you enjoyed your convenient location and fully equipped kitchen, along with the service of our team. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We value your feedback and hope to see you again soon! Sincerely, Hotel Management
Wish late checkout was an option.
Business response:
Pete, we are delighted you had an outstanding stay at Extended Stay America, and you loved all aspects of our hotel. We value your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,775 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.