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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
At first messy Check in went smoothly, but once we got in the room, there were white stains all over the tv and stand and the trash wasn’t taken out in the bathroom. But there was a generous cleaning lady cleaning the room next to us that helped clean up. The rest of the trip went smoothly.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are pleased to know that our staff took care of your requests promptly and ensured you had a comfortable stay. We will surely share your compliments with them. However, we regret that our housekeeping staff overlooked some areas and that your suite was not cleaned to perfection upon your arrival. We appreciate your business and hope that you will stay with us again the next time you visit the area. Sincerely, Hotel Management
It is ok. Breakfast is pretty bad. At least, is new and clean.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our refreshing property. Also, your concern regarding our grab-and-go breakfast will be shared with our brand leaders to assist them when determining new choices. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Great location close to downtown, great place to stay with my dog as easy access to tons of green spaces including Zilker Park. The room was comfortable...just disappointed in the old crummy tub with gross rubber liner...being a tub person, not so nice.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our accommodations as well as the ideal location. We value your comments and hope to see you again for a memorable experience. Sincerely, Hotel Management
It was a fine budget hotel, was close to downtown which was great! Didn't know if you stayed under a week you didn't get room service, it wasn't the end of the world but wish I would have been informed initially. All in all the stay was fine and I felt I got my moneys worth.
Business response:
Justin, thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked the affordable pricing we have to offer, and that you found our location convenient for your needs. Your feedback is shared with our front office team to ensure they inform our guests of our policies. It was a pleasure to know you had an excellent stay, and we look forward to seeing you again soon. Sincerely, Hotel Management
Check in was very simple and everything was well explained. The room was very clean, it was very cold, even when we turned up the temp, but that’s nothing crazy. You do have to go to the front desk for plates/utensils or extra supplies, but the staff was very friendly and helpful. I would definitely stay here again!
Business response:
Nicholas, thank you for sharing details about your experience at Extended Stay America. We are glad you liked your clean room and that our friendly service made for a great stay. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Linda, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the nice rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The rooms have kitchens. I think there was a pool but i was there very breifly.
Business response:
Mike, thank you for choosing Extended Stay America. We are glad you liked having a well-equipped kitchen and had a great stay. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,775 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.