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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location was perfect for my conference, it was within walking distance.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad to read that our convenient location was perfect for your needs. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The location was fantastic but that’s about it. In major need of a renovation.
Business response:
Thank you for being our guest. We are pleased to know you liked our location, but we are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Our only complaint is that you have to ask for all supplies. The room isn’t stocked . I know it might be due to theft concerns but just some disposable plastic cups for a drink of water would be helpful without having to go to the front desk. The free simple breakfast is a nice touch.
Business response:
Thank you for being our guest. We are sorry to know you did not like our kitchenware policies. Your suggestion is appreciated as it helps us know about our guests' desires. On a positive note, we are delighted to know you had an overall comfortable stay and that you liked our grab-and-go breakfast. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
No fan in the bathroom, good location, good parking and nice staff
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our great location and our courteous associates. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Precio razonable a un paso del downtown El hotel está a 10 min andando del downtown. Es de los precios más económicos quote encontramos. El hotel estaba limpio aunque el desayuno algo pobre. No había limpieza diaria en las habitaciones ( supongo que dependerá de cuanto tiempo estés en el hotel) Buena relación calidad precio para un viaje de tres noches
Business response:
Sara, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. It is also nice to know that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,775 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.