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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I thought the decor was drab and the hotel inside was a bit mediocre. The staff was nice and the outside looks better than inside. Some shady characters outside though.
Business response:
Michelle, thank you for choosing to stay with us. While we are happy you appreciated the service you received from our staff, we are sorry for not meeting your expectations with the overall condition of our property. Please be assured we have shared this with the appropriate individuals. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
Great service, limited amenities Limited amenities.
Business response:
Thank you for the nice feedback. It is always gratifying to receive praise for providing a good experience, and we are delighted you enjoyed your overall stay, especially the service from our team. It was our pleasure accommodating you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Plenty of free parking. Not far from downtown. Very clean.
Business response:
Thank you for the feedback about your experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see you liked our clean accommodations, location, as well as our parking facility. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Perfect First time staying here and we loved it. All main attractions like Congress and 6th St were within 5-10 mins from us. We had a Whataburger right across the street and also Gordough’s Donuts a little further down on the same street. The hotel itself was nice and clean, and check in/out was a breeze. Will be staying here from now on.
Business response:
Karen, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We are also delighted to learn that our location was the highlight of your visit. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Great!
Business response:
Charles, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 3.4 star rating with 2,796 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.