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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was nice and how it stayed it would be online. Only problem was we had to bring our towels down to be able to get new ones.
Business response:
Thank you for your review, and for letting us know your stay at Extended Stay America was pleasant. However, we regret your disappointment with our kitchenware policy. We hope to see you again soon. Sincerely, Hotel Management
Para los precios de Austin es bastante conveniente. El desayuno es muy básico. Los implementos de cocina no están en la habitación y toca pedirlos. Hay mucho olor a comida en las habitaciones y eso es un poco molesto.
Business response:
Blanca, thank you for your review. Although you found us to be a fair value, we are sorry for the odor you experienced in your suite. Your concerns will be shared with our housekeeping team for review and action. We value your additional feedback and hope you will consider a second visit. Sincerely, Hotel Management
Convenient location for walking downtown and to South Congress. Free parking. Staff were friendly and helpful. Hotel itself is a little worn down but clean. The room was what was described and appropriate for the cost. If you’re expecting amenities, you are not choosing the right place.
Business response:
Thank you for your review of Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and refreshing suites. We value your additional feedback and hope to have you as our guest again soon. Sincerely, Hotel Management
Extremely clean and worked very well with the last minute add on of my doggy.
Business response:
Thank you for choosing Extended Stay America. We are happy to know how impressed you were with the cleanliness of our hotel. Thank you again for your feedback, and we hope to be your first choice every time you visit our area. Sincerely, Hotel Management
Location was perfect for my conference, it was within walking distance.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad to read that our convenient location was perfect for your needs. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The location was fantastic but that’s about it. In major need of a renovation.
Business response:
Thank you for being our guest. We are pleased to know you liked our location, but we are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 3.4 star rating with 2,796 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.