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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk staff was incredibly helpful. Keetla helped me get a room after I wasn’t appearing in the system and was on the phone with Expedia for a while. She helped us get in early and was very nice.
Business response:
Thank you for reviewing your stay. We are delighted to read that Keetla went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
I loved everything about it. Great food and music.
Business response:
Thank you for your perfect review. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
The location was perfect for ACL weekend. room was nice and staff was attentive. The only bummer was our bicycles were stolen from the bike rack the last night. The clerk on duty wasn't very helpful in that regard. We had to leave so I could go to work but we will be filing a police report. Would be nice if the hotel has any footage of the bike rack.
Business response:
Dear Guest, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Great location. Very close to Zilker park and airport. Excellent public transportation options too. I took bus to airport and it cost $1.25, bus stop 1 block away, bus ran every 15 min and took about 20 min to get to airport! Hotel was quiet, clean, comfortable bed, excellent front desk. Lots of restaurants nearby. Very safe area. Very walkable.
Business response:
Elizabeth, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept property, warm hospitality, and location made such a wonderful impression on you. We will be sure to share your kind compliments with the entire team! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Hotels.com staff is incompetent. Great stay. Don't book through Hotels.com . The worst time ever dealing with incompetent staff of hotel Com. They fixed situation after 40 plus minutes on the phone. Unacceptable!
Great value for the price. Walking distance from downtown, plenty of parking. Full size fridge, microwave and stove.
Business response:
Mimi, thank you for the glowing review of Extended Stay America. It is our goal to deliver great value at a fair price. We believe that our prime location and well-equipped suite makes us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
One night Pretty basic for an overnight. Major issues trying to find it....had to call the hotel as the map directions were off because it doesn’t actually face S First St.
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,775 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.