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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location, close to downtown, only short walk to restaurants.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location close to downtown and restaurants was perfect for your needs. We look forward to welcoming you back! Sincerely, Hotel Management
First room had a faint old smoking smell (and no hangers?). Staff - always very friendly - quickly moved us to an appropriate room without delay.
Business response:
Thank you for evaluating your recent stay with us. We are sorry for the issues you encountered in your initial suite, but we are glad our associate provided you with a different suite, and it was to your satisfaction. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Was center of where I needed to be for meetings at multiple locations. Bad thing, was near a busy street, so traffic noise was a problem at night.
Business response:
Thank you for reviewing your visit to Extended Stay America. It is great to know our location perfect for your business meetings. However, we are very sorry you were not able to experience a quiet and relaxing stay. We wish we had the opportunity to address these issues while you were here, as we would have been happy to take care of you better. We appreciate your business and hope you will stay with us again on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 3.3 star rating with 2,680 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.