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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location was perfect for my conference, it was within walking distance.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad to read that our convenient location was perfect for your needs. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The location was fantastic but that’s about it. In major need of a renovation.
Business response:
Thank you for being our guest. We are pleased to know you liked our location, but we are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Our only complaint is that you have to ask for all supplies. The room isn’t stocked . I know it might be due to theft concerns but just some disposable plastic cups for a drink of water would be helpful without having to go to the front desk. The free simple breakfast is a nice touch.
Business response:
Thank you for being our guest. We are sorry to know you did not like our kitchenware policies. Your suggestion is appreciated as it helps us know about our guests' desires. On a positive note, we are delighted to know you had an overall comfortable stay and that you liked our grab-and-go breakfast. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 3.3 star rating with 2,680 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.