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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was well prepared and clean. Check In was fine. Checkout was quick and easy.
Business response:
We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your lovely comments with them. We are also happy oyu liked our quick check-in and check-out service. Thank you once more for giving us the opportunity to serve you, and we hope to provide you with another pleasant stay in the future. Sincerely, Hotel Management
Guest services was friendly. “Breakfast” was not. Packages of instant grits and coffee is not grab and go breakfast... Also, for an extended stay, it would have been nice to have had more information about what was around to see, do, and eat. A small workout facility would have a been great too. 36 degrees is too cold for some to run outside. Also, wrong credit card was charged as I wasn’t ask if I wanted to change the card it was reserved under. Overall, room was clean (other than the cricket in the empty cupboard) and the ... read more
Business response:
Thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked your comfortable bed and our courteous associates. However, we regret the difficulties you faced and for your disappointment with our breakfast offerings. We will also make a note of your feedback as we plan any changes to our breakfast offerings. We appreciate your suggestions and hope that you will choose Extended Stay America again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,806 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.