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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room and clean bathroom. Front desk was very helpful.
Business response:
Teresa, thank you for sharing your comments online regarding your visit to Extended Stay America. It is a delight to know you liked your well-maintained room and that our friendly service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Great price and location 2nd time staying at this place. Love the location and price. It is very basic, so I learned to bring extra items like my own toiletries. The only issue we had was two outlets not working in kitchen area. We had to use bathroom to make coffee. We would still stay here again.
Business response:
Kristy, thank you for returning back to Extended Stay America. We are glad to know you were so impressed with our ideal location and that you found us to be a good value. We appreciate all of your feedback and will use it for future improvements. Thank you again for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management
needs to pay more attention to cleaning, bathroom
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. Your feedback is appreciated, and we hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
The AC didn't work and the bed was very uncomfortable
Business response:
Thank you for taking the time to review your stay. We're sorry for the inconvenience you had due to the HVAC unit in your accommodation and for your disappointment with the bed. Please be assured that we have discussed your feedback with our maintenance team to fix the problem you mentioned. Also, our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hote... read more
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,263 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.