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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They changed their price during the registration, so I was stuck paying a much higher price than anticipated. The hotel offers the most unhealthy items for breakfast imaginable.
Business response:
Walter, thank you for being our guest. We regret the issues you had at check-in and are sorry the selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will share your feedback with the appropriate team regarding food and beverage selections at our hotel. We understand the frustration you experienced and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
The front desk lady were very helpful and sweetie . The place was very clean I would love to stay longdr and i would love to stay longer
Business response:
Ivy, thank you for choosing to stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you loved our Front Desk associates. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
I know they are trying to go 100% smoke free, but the rooms still smell pretty smokey. Otherwise it is just fine.
Business response:
Thank you for your review. We are glad you had an overall enjoyable stay. However, we are sorry for the odor you experienced in your suite. Your feedback will be shared with our housekeeping team for review and action. It was a pleasure hosting you and hope to see you again soon. Sincerely, Hotel Management
great great comfortable stay ty extended stay
Business response:
Gia, thank you for reviewing your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We look forward to your next visit. Sincerely, Hotel Management
Great condition and convenient. Great prices for stay.
Business response:
Thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our property as well as the great value we offer. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,263 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.