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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
needs to pay more attention to cleaning, bathroom
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. Your feedback is appreciated, and we hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
The AC didn't work and the bed was very uncomfortable
Business response:
Thank you for taking the time to review your stay. We're sorry for the inconvenience you had due to the HVAC unit in your accommodation and for your disappointment with the bed. Please be assured that we have discussed your feedback with our maintenance team to fix the problem you mentioned. Also, our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hote... read more
The price was great for the location and the room. Otherwise, the hotel was not spectacular... But for the price, it was appropriate.
Business response:
Dear Guest, thank you for posting your kind review of Extended Stay America. We are glad to read that you liked our affordable rates and convenient location which was perfect for your needs. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The staff was very friendly, the room was clear and the location is awesome to get just about anywhere centrally.
Business response:
Thank you for the wonderful review of Extended Stay America. We're thrilled to know the service provided by our associates met all your expectations and that our prime location worked well for your needs. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 3.4 star rating with 2,015 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.