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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Es un hotel que cumple con mis espectativas, bien ubicado, precio razonable, limpio, personal muy atento.
Business response:
Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you liked not only our courteous associates but also our ideal location close to many exciting destinations, which made your stay an excellent one. On behalf of everyone at Extended Stay America, we thank you for recognizing our hard work and invite you to for another visit. Sincerely, Hotel Management
Klimaanlage erzeugte modrige Luft. Kühlschrank kühlte nicht. Bei Ankunft niemand an der Rezeption.
Business response:
Thank you for posting your review. Although you had an overall pleasant stay, we sincerely apologize for the maintenance issue you had at the time of your check-in. Your comments are important for our improvement, so we have discussed them with the appropriate team in a meeting to ensure we deliver much better future guests experiences going ahead. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
uncomfortable with shower head function
Business response:
Soyeon, thank you for being our guest at Extended Stay America. We're glad to know you had a pleasant time with us, but we're sorry for the inconvenience you had due to your shower. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
I liked the view and the room was clean. The ac worked properly and there was cable.
Business response:
Thank you for reviewing Extended Stay America. It is a delight knowing you had a pleasant stay with us and that the view surrounding our property made for a memorable stay. We hope you will make us your home away from home whenever your travels bring you back to us. Sincerely, Hotel Management
Shoutout to RICHARD! Just wanted to take this time to say that Richard who was working the front desk that night was awesome. Due to technical issues he was still so apologetic and genuinely cared for his customers in being taken care of.
Modest accommodations at aa reasonable price.
Business response:
Travis, thank you for taking the time to review your visit. We're glad to overall you had a pleasant experience while you were here and that you were pleased with our affordable rates. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 3.4 star rating with 1,988 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.