Extended Stay America - Austin - Northwest/Arboretum

G.Gutierrez 

on Expedia

5 years ago

Had to wait while we tried checking in for staff to “double check” if rooms were cleaned had more than 5 people waiting to be checked in. 

Angelina 

on Expedia

5 years ago

Clean and friendly We checked in at 1am. The staff was very helpful. The room was clean but there was a smell in the hallway. Maybe it was smoke on people’s clothing but other than that it was very clean. It was good for an unexpected quick visit. 

E.Clint 

on Expedia

5 years ago

Nice clean place. Our only issues were an HVAC unit that made odd noises and a very ordinary bed. Not quite uncomfortable, but not great either. 

walter 

on Expedia

5 years ago

They changed their price during the registration, so I was stuck paying a much higher price than anticipated. The hotel offers the most unhealthy items for breakfast imaginable. 

IvyMelendrex 

on Expedia

5 years ago

The front desk lady were very helpful and sweetie . The place was very clean I would love to stay longdr and i would love to stay longer 

Anonymous 

on Expedia

5 years ago

I know they are trying to go 100% smoke free, but the rooms still smell pretty smokey. Otherwise it is just fine. 

Anonymous 

on Expedia

5 years ago

The fire alarm was triggered at 645 in the morning and stayed on for over 29 min.