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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cleaning staff of Margeret & Kilia were very nice as well as front desk ckerk.Ameilia (sp?)
Business response:
We are flattered by your very kind review of Extended Stay America. Team members like Margeret, Kilia, and Ameilia are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
Ok 2.5 stars thank you expirations for everything you do
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
I liked the location and the fact that it was nice and quiet.
Business response:
Thank you for staying at our hotel. We are pleased you had a pleasant visit and that liked our location. It was a pleasure hosting you, and we hope to welcome you back in the future for a perfect stay. Sincerely, Hotel Management
Not satisfied and won’t stay there again
Business response:
Thank you for your review. Your total satisfaction is always our top priority, and I am sorry we failed to deliver that. We hope you will reconsider and give us the chance to restore your confidence in us. Sincerely, Hotel Management
Friendly staff who arranged reimbursing us when we decided to stay only one day. Proximity to major thoroughfares. Nice bed. A bit of annoying smell. Unattractive decor.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were impressed with our associates and that you enjoyed our ideal location close to many places. We appreciate your feedback and hope to see you soon. Sincerely, Hotel Management
not updated. Carpet in bad shape. Sheets hard. No extras, like liquid soap or conditioner in the room.
Business response:
Thank you for being our guest. We are sorry our accommodations did not meet your expectations and regret your stay was not a pleasant one. Please know, our in-room amenities such as toiletries and other items are kept at the front desk and are complimentary. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,263 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.