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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My late 1 am arrival apparently happened during a " nightly audit" that ultimately delayed my check in by 45 minutes after I arrived. Their late entry phone number was also not working which is actually what put me into the audit time frame because I could not connect to the front desk to let me in the locked entrance.
Business response:
Dear Dennis, Thank you for staying with us. Please accept our apologies for the delay in getting to your room and having to wait for a few minutes on your arrival. We have noted your suggestions and remarks and will discuss them with the team for a smooth check-in process and no delay as we advance. Apart from this, we hope you had a good time here. Please allow us another opportunity to provide a better experience on your next visit.Sincerely,Hotel Management
It was well located near lots of eateries and shopping. Liked the large fridge and mini kitchen. Staff was pretty good as well.
Business response:
Dear Joni, Thank you for posting your review of Extended Stay America during your recent visit to the city. It brings us joy to know about your time here with the large fridge and mini kitchen in your suite and that you found our staff good. Thank you for highlighting our location near many eateries and shopping with other online guests, and we hope you will join us again soon. Sincerely,Hotel Management
Very clean place the staff was very friendly and extremely great highly recommended
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.