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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you just want a clean room and safety, then this is a great place to stay. If you want luxury, then this is not the place to stay. It feels kind of minimal, but that's the reason the price is such a bargain. Staff was great - polite and friendly. Free Breakfast - pass
The location was fine. The properties to the west were under construction/renovation, so there was not much to see, and the weeds and grass along the sidewalk were pretty high. The property itself seems like it is old, and some paint was about all they did to cover it up. My room was handicap accessible because I had surgery, and my balance is sometimes off. I do not use a walker or crutches, so the lady at check in kept looking at me and asking if I needed to change even though I told her I needed handicap accessible. The s... read more
Business response:
Dear Samantha, Thank you for taking the time to share your detailed feedback about your recent stay. We appreciate your observations about the property, and we apologize if any aspects did not meet your expectations. We take your comments seriously and will use them to improve our facilities and services. We value your patronage and hope to have the opportunity to provide an enhanced experience during any future visits.Sincerely,Hotel Management
Nice price for the area Needed a place to stay while roommate's family was in town. This place was quiet and in a convenient area and was priced nicely.
Business response:
Thank you for the review.
STAFF WERE FRIENDLY AND HELPFUL, VERY CLEAN WOULD STAY THERE AGAIN !!! THANKS
Business response:
Dear Guillermo, Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. Your kind words noting your satisfaction with our hospitable service and clean suite are most appreciated. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. Moreover, we are thrilled to read that you have already decided to stay with us again, and we look forward to it.Sincerely,Hotel Management
Business response:
Thank you for the leaving a rating.
Old. Needed updating. Rate was good. Good location.
Business response:
Dear David, Thank you for staying at our hotel and sharing your review. We are glad our location worked well for you and found us to be of great value. However, we are sorry you felt our facility needed updating. We understand that our guests expect modern and comfortable accommodations, and we are having similar discussions. We are committed to keeping our accommodations clean and well-maintained as we anticipate future modernization plans for our hotel. We hope to welcome you again whenever your travels bring you this way.... read more
Business response:
Thank you for leaving a rating. Please let us know how we can improve your experience.
Weekend stay The room was amazing, clean all around, probably the best set up I’ve stayed at. But there was a “smell” to the room that required us to Fabreze the room entirely. It was a great hotel and that was the only downside.
Business response:
Dear Guest, It is lovely to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased that you found our rooms to be a relaxing retreat. We are grateful for each of your comments as we continually strive to improve our guest experience. It was a pleasure having you stay with us, and we hope to see you again soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.