Extended Stay America - Austin - Northwest/Arboretum's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Austin - Northwest/Arboretum

4.2
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging. 

Location details

10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,208 reviews
Select a rating
Alan's profile image
10 years ago

Great stay Great location, especially for the price. Friendly staff. Nothing fancy, but nothing bad. Would stay here again. 

Business response:

I appreciate you taking the time to write such a kind review. I'm proud of our team for giving you great service. I'm also glad that you liked our location and that you found us to be a great value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Beachcomber's profile image
Beachcomber 
10 years ago

Functional extended stay prop in Arboretum area Nice area - the Arboretum is. Near by shopping - Target, Whole Foods, Trader Joes, Sam's Club. Convenient freeway access to all of Austin. The extended stay America is clean and functional and has a useable kitchenette, but no frills. Good choice for the frugal traveler who wants a clean place in a nice area of Austin. 

Randall's profile image
Randall 
10 years ago

North west Austin convenience No frills, no regular maid service unless you stay a week. Minimal breakfast- granola bars, coffee, fruit. Cheap price. Good location 

Business response:

Thank you for taking the time to write a review of your stay. I am pleased to read that you enjoyed the location of our hotel and that you found us to be a great value. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Ofelia's profile image
Ofelia 
10 years ago

Austin CPA First room AC not working moved another floor. 2nd room requested non smoking but was was placed in smoking hall no other room available. 

Anonymous's profile image
Anonymous 
10 years ago
Anonymous's profile image
Anonymous 
10 years ago

Good hotel for a business trip I stayed at the hotel for a quick business trip. Overall the room was nice and met my needs. The room was recently remodeled and clean. The staff was very friendly and made the stay enjoyable. 

Business response:

Thank you so much for posting a review of our property. I'm so pleased to hear that you found our recently refreshed rooms clean and comfortable. I also appreciate your kind comments regarding our staff. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. 

Richard's profile image
Richard 
10 years ago

Good, Basic Hotel The hotel seemed to be a recently constructed facility with all the normal amenities of an up-to-date traveler's hotel. Despite that, the plumbing was janky in operation (shower faucet hung loose from the wall) and hot water seemed to be at a premium. Literally, I waited eight minutes to get a warm shower going at ten a.m. Two of the light bulbs in our room were out of commission- how does that happen? TV service was all analog (poor picture quality)- not great choice of stations either... The staff were ... read more

Business response:

Richard - Thank you for taking the time to write a review of your stay. It was disheartening to read that the plumbing in your room was not functioning properly and that it took a while for the hot water to turn on; however, I am so glad that the staff was helpful during your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. 

Khan Sohail's profile image
Khan Sohail 
10 years ago

A Pleasant Stay The stay was exactly as I imagined it would be. Clean, comfortable, and friendly staff. I do not really have any complaints at all. 

Business response:

Thank you so much for posting a review of our hotel. We are thrilled that you enjoyed your clean, comfortable room and our friendly staff. Once more, thank you for your kind words. We look forward to having you visit with us again in the future. 

Adriana's profile image
Adriana 
10 years ago

Ok hotel Hotel is ok. Shower leaks so much water under curtain. Other than that everything else was ok. 

Business response:

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that your shower curtain did not keep the water in. In response to your feedback, I am ensuring housekeeping is taking the time to make sure that they are installing the correct length of shower curtain. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay in the future. 

Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum

How is Extended Stay America - Austin - Northwest/Arboretum rated?

Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,208 reviews. 

When is Extended Stay America - Austin - Northwest/Arboretum open?

Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.