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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
relaxed stay very comfortable and welcomed!
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
They run a clean quite hotel.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our comfortable rooms and quiet atmosphere. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Had a couple of roaches in the room. So I went to store and sprayed the room down. After that everything was good.
Moved to a different property We were moved to a different Extended america property since they ran out of space. They conveyed this to us on the day of the travel. This property was 2 miles away so not far off. However we had to ask for basic amenities(Hair dryer, coffee, toileteries(Except soap) etc) which were in the other property by default(according to the website. While the front desk obliged when we asked for some of the stuff and they were cordial, I wish they had it in the first place.
Extended stay review Great location but the hotel itself needs some renovating.
good value Met my expectations. No problems experienced. Would recommend to others.
Easy access to freeway The hotel smelled like mildew, cigarettes, and must. A renovation would likely improve that.
Business response:
I appreciate you bringing your experience to our attention. Your comments in regards to location are much appreciated; yet I was disheartened to read that the room conditions you described were not up to our companyâs high standards. Please accept my apology. As this hotelâs manager, I can assure you that I have met with our housekeeping staff to make sure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hote... read more
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.