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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business They should get a night manager without an attitude.
Business response:
Thank you for the review. Although you liked your overall time with us, I apologize for the poor service you experienced with one of our associates and the inconvenience it caused. I assure you this has been addressed. Thanks for being our guest, and we hope you will choose Extended Stay America - Austin - Arboretum - Capital of Texas Hwy. the next time you visit our area for business or pleasure. Sincerely, General Manager
Business response:
Rajen, thank you for your stay at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy. and for your four-star rating. We are happy your overall experience with us was a pleasant one. We enjoyed having you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business Trip Room was very clean. Staff was very helpful.
Business response:
Thank you for your nice review! It's good to read about the highlights of your stay and your comments about our spotless property and staff. We appreciate your business and hope you will visit Extended Stay America - Austin - Arboretum - Capital of Texas Hwy. on your next trip to our area. Sincerely, General Manager
As expected Room was as expected for the price. Bed was reasonably comfortable, bathroom was ok for me (staying by myself) but could be a problem for couples or families.
Great no problem checking in. Room clean. No hastle.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you had a seamless check in and your room accommodations were clean to expectations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Nice hotel Very nice place when needed to find a place fast. Great customer service
Business response:
Thank you for taking the time to share your experience. It is good to know our location was beneficial and that you valued our customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Economical extended stay facility in a good locati No frills lodging, but a good value. No maid service unless requested as additional service. Kitchen supplies available, but only if requested at the front desk. Quiet location near shopping and freeways. Clean. Friendly staff.
Business response:
Thank you so much for completing the survey about your recent stay. I appreciate you taking the time to give us your feedback as it the best tool we have to continue to improve. I am glad to know, overall, it was a good experience. We look forward to your next visit to Austin.
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.