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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place for a long term stay I chose poorly... I was using the room as a prep for a medical procedure the night before, then to hang out/sleep the next morning after the procedure. This hotel is geared to long term stays by business people. There are no ice machines... I don't know if there are any kind of machines. But, I needed ice and it wasn't available. However, a maid gave me a leftover back from a previous guest, bless her heart. It is a lovely hotel. The room was very comfortable.... and, the staff was extremely ... read more
Business response:
I appreciate you taking the time to write such a great review. I'm so pleased to hear that you appreciated the staff, cleanliness and the overall location of our hotel in the Arboretum area. Please accept my apologies that we do not offer ice machines at our facilities and that this made your medical stay more difficult than expected. I will be sharing your feedback with our upper management so that we can work to improve the experience for such guests in the future. Thank you again for posting your review. I do hope that yo... read more
Good place to stay Room was great, but the toilet didn't work my first day there and the carpet near ac was wet the whole time. Other than that, I had a fantastic stay. The staff was great.
Business response:
Thank you so much for posting a review of our property. We appreciate your kind comments about our staff; however, I do apologize that your toilet and air conditioning unit were having maintenance issues during your stay with us. I will be working with my staff to review our inspection procedures to ensure that your experience is not repeated. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
great place! needs an ice machine.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm glad that you were completely satisfied with your comfort at our hotel while visiting Austin. Still, I do apologize we do not have an ice machine at our hotel. I will share your feedback with upper management so that we can work to improve this issue. We really appreciate your feedback. Thank you for choosing Extended Stay America. We hope to see you again soon.
You get what you pay for It served the purpose. No frills, plenty of space, in a great location. They could upgrade the beds though. While I know many like a firm mattress, somewhere in between would be a welcome change.
Great value Not the fanciest hotel around, but very nice for the price. We stayed for 4 nights while in town for a music festival and were very happy. Definitely would recommend to anyone looking for an inexpensive hotel in Austin.
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear that you were happy with your stay. We are so pleased to know that you would recommend us to others looking for affordable accommodations in the area. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Room was very clean. I could heat others above me walking around, but aside from that.. everything was quiet
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.