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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice enough for the price. Check in was smooth and fast. The staff was very professional, quick, and helpful. The room was spot less, although you could tell that the previous occupant was a smoker. The only complaint I have concerns the fact that there was not a cup, glass or plastice to be found. No ice bucket for ice either. Besides lack of cups/ice bucket,the stay was quite nice.
Business response:
Thank you so much for sharing your experience with us. We are proud of our team for providing you with great customer service and a clean room. However, we are disappointed to hear your room had a smoke odor and that you were not notified that our kitchenware is available at the front desk for each guest. We have met with our staff and have gone over ways that we can prevent this from happening in the future. We have also spoken with our staff about properly informing our guests about our amenities, including our new customi... read more
Nice hotel Clean hotel and the room was nice. Had a comfortable bed.
Average It wasn't anything special, but didn't have any complaints about anything in particular
Business response:
Thank you for taking the time to write a review of your experience with us. We continually work to improve our hotel, so we really appreciate you providing us with feedback. We hope that you will return to our hotel in the future.
Cleaness Was a clean place and the front desk person was nice and very helpful. Only thing i didn't like was i had a non smoking room and the person before me smoked in the room! so the whole room smelt horrible because of the smoke.
Good staying here The place is definitely worth it. The staff was ultra friendly and accomodating.
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.