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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Extended Stay America Hotel Austin - Arboretum - Capital of Texas Hwy._ is located at 10100 N Capital of Texas Hwy, Austin, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very well-located, nice hotel. Delighted to highly recommend this hotel. Its location near the Arboretum ("?) and MoPAC made it so simple to get around. The hotel was clean, room was very comfortable and beds & pillows great. Staff was friendly and efficient. Will definitely stay there again in Austin and anyplace else I find an Extended Stay America hotel.
Business response:
Frances - The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Again, thank you for the comments. We look forward to providing you with another comfortable stay in the near future!
Good price nice hotel. Great place, clean, easy to get to things via Mopac Hwy. Really close to good places such as Panera and Whole Foods, maybe a 10 min drive from downtown. My only complaint is that they didn't have a gym to work out in.
Business response:
Thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our location and the cleanliness of our hotel. Still, I apologize that we do not currently have a fitness center for our guests to enjoy. Your comments will be helpful as we continue to improve our guest experience. We look forward to having you visit with us again in the future.
located in a nice area I loved the comfortable beds and the room type.
Business response:
Jessica - Thank you so much for sharing your experience with us. It's great to hear that you were satisfied with your comfortable beds, and the room type. Thank you for choosing Extended Stay America. We look forward to having you visit with us again in the future.
Lovely clean hotel with most comfortable bed Love the location the room the staff the bed. AWESOME!!
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your clean, comfortable room, our location and our staff. I will be sure to share your kind remarks with our entire team. Thank you again for your comments. We look forward to seeing you in the future, should your travels bring you back to our area.
Renovated hotel, close to NW offices and shopping Wife and myself stayed there on Feb 3rd for one night. Renovated place looks really nice now. People at the desk are very friendly and helpful. One comment is that pillows and bed sheets had some smell. I would stay at Extended Stay America Arboretum for its location close to offices, and high end shopping. NW Austin is my preferred part of town even if I have business at UT-Austin which is close to downtown.
Business response:
Alex - Thank you so much for posting a review of our property. I am glad to read that you were pleased with the friendliness of our staff and our hotel's location. Please accept our apologies for the linens in you room. In response, I have met with our staff to ensure this issue is remedied as soon as possible. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
THe only issue I had was they could not give me a receipt upon checkout they said I needed to get from Hotel.com. Can I get one from Hotel.com?
Business response:
Thank you for your review. I am glad to read that you were pleased with your stay with us. While we cannot provide a receipt for third party site reservations, you can reach out to the company directly and get one from them. We look forward to seeing you in the future, should your travels bring you back to our area.
Remodeling under way... Location is currently undergoing remodeling. Even with all the construction, staff were very nice and room was clean.
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read that our staff was able to meet your needs. Customer service is a top priority of ours, so I am glad that we were able to meet this goal. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 4.2 star rating with 1,265 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.