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Extended Stay America - Austin - Northwest/Arboretum
- Hotels
- Austin, TX
About this business
Location details
10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable accomodations at a great price My husband and I stopped at Extended Stay America during a roadtrip, and were able to book a nice room at a great price. The room was comfortable, with a mini-kitchen and nice king size bed. The location is great if you're looking for accomodations near the Arboretum area. I think this would be a great place to stay for business travel, given the nice kitchen in the room and convenient location.
Business response:
I appreciate you taking the time to write such a wonderful review. I am glad to read that you were pleased with our location. We are proud to read that we were able to provide you with a comfortable room and kitchen at a great price. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.
Very noisy Pros Location Cons Older hotel, needs updating, noisy
Great Hotel! Really clean. Nice staff. Won't bother you before check out time, with the rrrroooooom service!
Business response:
It is so rewarding to read that you enjoyed your stay with us. Thank you for your comments. We truly appreciate your comments regarding the cleanliness of our hotel, as well as, the service that you received from our staff. We would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Convenient and good value Convenient to meeting, restaurants, etc. and good value for the low price. Only drawback was there really is no free breakfast. But there was coffee.
nice! Had a great time. Wonderful location. The location is close to everything.
Business response:
Thank you so much for sharing your experience with us. We are so pleased to hear that your stay was enjoyable. We are especially happy to hear you were able to take advantage of one of our favorite amenities, our fully equipped kitchens; however, we are sorry to hear that you were disappointed with the bathroom size. We would like to thank you again for posting your review; as it will help us improve our hotel. We look forward to welcoming you back in the future!
Nice enough for the price. Check in was smooth and fast. The staff was very professional, quick, and helpful. The room was spot less, although you could tell that the previous occupant was a smoker. The only complaint I have concerns the fact that there was not a cup, glass or plastice to be found. No ice bucket for ice either. Besides lack of cups/ice bucket,the stay was quite nice.
Business response:
Thank you so much for sharing your experience with us. We are proud of our team for providing you with great customer service and a clean room. However, we are disappointed to hear your room had a smoke odor and that you were not notified that our kitchenware is available at the front desk for each guest. We have met with our staff and have gone over ways that we can prevent this from happening in the future. We have also spoken with our staff about properly informing our guests about our amenities, including our new customi... read more
Nice hotel Clean hotel and the room was nice. Had a comfortable bed.
Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum
How is Extended Stay America - Austin - Northwest/Arboretum rated?
Extended Stay America - Austin - Northwest/Arboretum has a 3.4 star rating with 2,015 reviews.
When is Extended Stay America - Austin - Northwest/Arboretum open?
Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.