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Extended Stay America - Austin - Northwest/Arboretum

3.4
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Location details

10100 N. Capital of Texas Hwy., Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.42,015 reviews
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Oklahoma 
11 years ago

Quiet Rooms were quiet, pretty clean and affordable. Gotta remember to ask for clean linens though next time, the top blanket smelled like a bottle of cheap perfume landed on it! 

Business response:

Thank you for taking the time to write a review of your stay. The situation you described regarding the comforter in your room is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will do everything within our power to make sure your experience is not repeated. Still, I am glad that you enjoyed your room overall, and found to the hotel to be clean. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to h... read more

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nov13jcg 
11 years ago

Needs Order The area is very nice. Everything really close. The hotel is very nice after the remodel. The room very clean. Smelt clean good room. The only thing was the front desk only one person working. No help what so ever to help him. Seems no managment there to manage dis order bc that what it was for about 10 mins. People waitting for rooms that werent clean yet. 

Shacorian's profile image
Shacorian 
11 years ago

Great Stay! I loved my stay sooooo much. The room was everything I wanted & more. Plus, it was super affordable!! 

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Anonymous 
11 years ago

Lots of hallway noise since it was right next to the elevator. 

Chris's profile image
Chris 
11 years ago
Anonymous's profile image
Anonymous 
11 years ago
Lewis's profile image
Lewis 
11 years ago

Not bad If your looking for a quick stay nice location this is your spot 

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Anonymous 
11 years ago

Close to movie theater. The stay was good. I was told that I was not going to received room services (Cleaning) because I was going to stay 5 days. However, they will change/replace towels when you bring them to the front desk. I can see if they don't want to interrupt a family staying in the rooms. However, I think they will do better by having a tracking system of the rooms that want to have the room service done daily. Kictchen and refrigerator where clean. The only complain I have is about the TV. How come we only have 4... read more

Barbee's profile image
Barbee 
11 years ago

Frequently asked questions about Extended Stay America - Austin - Northwest/Arboretum

How is Extended Stay America - Austin - Northwest/Arboretum rated?

Extended Stay America - Austin - Northwest/Arboretum has a 3.4 star rating with 2,015 reviews. 

When is Extended Stay America - Austin - Northwest/Arboretum open?

Extended Stay America - Austin - Northwest/Arboretum is open now. It will close tomorrow at 12:00 a.m.