Extended Stay America - Austin - Northwest - Lakeline Mall

Jana 

on Expedia

3 years ago

Friendly staff, room lacks amenities The lady working the front desk was awesome. Incredibly friendly and personable. The hotel itself was just okay--my main complaint is the lack of amenities. There was soap and a small bottle of shampoo, but no conditioner, lotion, hair dryer, or ice bucket. Also the towels were the smallest I've ever used--I think we only had hand towels and not bath towels. I'm glad I'm a small person because otherwise it would have been difficult to dry off! 

Durgaprasad Kumar 

on Expedia

4 years ago

While checking 

Priscilla 

on Expedia

4 years ago

The staff was friendly but slow. And the hole place smelt of weed. Other than that it was good . Friendly guest and location was in a good area 

Anonymous 

on Expedia

4 years ago

This location was quiet and relaxing, which is exactly what I needed for my birthday trip. The staff was safe and helpful, while also getting my accommodations together in a timely manner during check-in and chck-out. 

jasmin 

on Expedia

4 years ago

I liked the room was big but, it was a bit on the old side. Definitely needs a picker upper. There was no one at the front desk a few times. Would not recommend.