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Extended Stay America - Austin - Northwest - Lakeline Mall

4.2
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

13858 N US Hwy. 183, Austin, TX, 78750, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,058 reviews
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Anonymous 
4 years ago

Customer service was outstandingly remarkable the front desk catered to my needs in every aspect and I appreciate that 

Business response:

We love to receive feedback on how we are doing. So, thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted how much you enjoyed your stay with us and appreciate your kind compliments about our front desk team. We will be sure to share your review with them as they will be so pleased. Thank you again, and we look forward to seeing you again soon. Sincerely, Hotel Management 

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Anonymous 
4 years ago

I Recommend Room was very clean with lots of storage for clothes and bags and toiletries. Kitchenette was very clean and all you would really need although I didn’t use it with just being there from check in and leaving at 6:00 am the next morning. This would be an awesome place to stay awhile. Booked on hotels.com for $59, excellent price for all it came with. Breakfast, WiFi, kitchenette. 

Business response:

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our kitchenette, our well-kept suites, and our amenities. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. Thank you once again for recommending us, and we look forward to your next visit. Sincerely, Hotel Management 

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wrenee 
4 years ago

Business response:

Wrenee, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

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Anonymous 
4 years ago

Pleasantly surprised. Nice place in all respects. Was out of dark roast coffee this morning, but that’s my only complaint. 

Business response:

Thank you so much for the feedback of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

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Ana Luisa 
4 years ago

No one @ Check in No one at front desk for at least 5 minutes for check in. I even called from my desk & no one came to answer phone. When they appeared they weren’t sure if my room was ready & I had to wait for them to go see if it was available. Otherwise everything else was fine. 

Business response:

Thank you for sharing your feedback. We are delighted to read you had a comfortable stay. However, we apologize that your room was not ready upon your arrival and for the delay you experienced. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management 

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Anonymous 
4 years ago
Anonymous's profile image
Anonymous 
4 years ago
Benjamin's profile image
Benjamin 
4 years ago

Its not the best but i was satisfied 

Business response:

Benjamin, we are delighted you had an excellent stay at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Benjamin's profile image
Benjamin 
4 years ago

Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall

How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?

Extended Stay America - Austin - Northwest - Lakeline Mall has a 4.2 star rating with 1,058 reviews. 

When is Extended Stay America - Austin - Northwest - Lakeline Mall open?

Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.