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Extended Stay America - Austin - Northwest - Lakeline Mall

3.1
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Location details

13858 N US Hwy. 183, Austin, TX, 78750, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.11,884 reviews
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Anonymous 
4 years ago

Not my top 3 

Business response:

Thank you for staying with us and leaving your review. We are glad you had a pleasant stay and that you were satisfied with our accommodation and amenities. However, we regret any inconvenience you may have had. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

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Brenda 
4 years ago
Anonymous's profile image
Anonymous 
4 years ago
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Anthony 
4 years ago

Great stay I enjoy the quietness inside the building. But I would go outside to smoke a cigarette. I felt like I had to watch my back because of all the random strangers walking around and people asking you for things. 

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Anonymous 
4 years ago

The property is secure, well lit, and accessible to multiple stores and restaurants 

Business response:

Thank you very much for your four-star review of Extended Stay America. We are delighted to know you had a comfortable stay at our well-maintained hotel and that our location worked well for you. We appreciate your praises and look forward to hosting you soon. Sincerely, Hotel Management 

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Julie H. 
5 years ago

Good nough The first night there was some kind of party near my room that lasted until well after 1 a.m. That is not the fault of the hotel. The room seemed clean but appliances look well used. Saw a couple of tiny bugs on the counter that I could not identify. Accommodation was Goode ough for what I needed. I wasn’t looking for luxury but clean and affordable. 

Business response:

Julie, thank you for staying at Extended Stay America. We are delighted to know you had a nice time with us and that you were impressed with our accommodations as well as the value we offer. However, we are sorry for the noise issue you experienced due to the neighboring guests. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Diego's profile image
Diego 
5 years ago
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Anonymous 
5 years ago

This location is convenient, accessible, and well a lit parking lot. There is a Walmart, HEB, Walgreen's, Target, and CVS close by. Also there are an abundance of restaurants and fast food establishments nearby. 

Business response:

It was a pleasure to read your five-star review of Extended Stay America. We are thrilled to know you had a comfortable experience and that our location close to many restaurants and shopping venues was the highlight of your stay. We appreciate you being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management 

Isaiah's profile image
Isaiah 
5 years ago

Frequently asked questions about Extended Stay America - Austin - Northwest - Lakeline Mall

How is Extended Stay America - Austin - Northwest - Lakeline Mall rated?

Extended Stay America - Austin - Northwest - Lakeline Mall has a 3.1 star rating with 1,884 reviews. 

When is Extended Stay America - Austin - Northwest - Lakeline Mall open?

Extended Stay America - Austin - Northwest - Lakeline Mall is open now. It will close tomorrow at 12:00 a.m.