Extended Stay America - Austin - Northwest - Research Park

Anonymous 

on Expedia

13 years ago

Desuck instead of Delux I was all down for the full kitchen in the room but was taken bank by the old dishes, frig, stove, and micowave. Could not find the ice maker in the hotel so hence for the one icetray in the freezer. The continental breakfast was a joke. Cold coffee, no tea, and all the muffins you can eat. Location was close to area resturants but that was the only plus. 

Anonymous 

on Expedia

14 years ago

not clean overpriced for even a suite with kitchenette. needs renovation. place just very stained and unclean. and they only clean your room once a week. Also for those used to living in non-smoking states, the smell of cigarettes is just plain disgusting. It seeps into everything, including the non-smoking floors. The deodorizer just makes it worse. 

Becky 

on Expedia

14 years ago

Run As Fast as You Can Entry ways:Bug,Dirt,Trash Sky High, and doors to the outside did not lock. Smoking area crowded and too close to the outside doors. Weird people hanging outside. Room: smelled like cat pee. Carpet wet from AC but the front office did offer another room. Mold in grout. Nice shower head, though. Stains on carpet. No maintance or housekeeping on weekend. Front office nice and professional. 

nonsmokingtraveler 

on Expedia

14 years ago

1 Hallways were dirty, carpet with several stains. Entire hotel reeked of smoke. Everything in my suit case smelled of smoke!! Continental breakfast was a joke. Apples and muffins, no milk, no hot tea. I would never pick this hotel again! 

Anonymous 

on Expedia

14 years ago

Extended Stay in Northwest, Austin Bathroom was dirty; hair on the floor. The maintenance man who came to repair the latch on the opening door did a very good job. He replaced a burned out bulb, was courteous, respectful and came promptly. The same pieces of paper were left on the floor of the elevator all four days we were there. 

Anonymous 

on Expedia

14 years ago

Won't stay there again If you are on a tight budget and need a place to stay with a good amount of room, then I suppose this is the place for you. Just remember to bring your own pillow and snacks/drinks because there are no vending machines. Also, if you are a light sleeper then forget about this place. 

Anonymous 

on Expedia

14 years ago

Stay elsewhere if you can afford it Place is a dump, very dirty room, most uncomfortable hotel bed I've ever had, hallways are very loud even if you try to walk softly, stairway area full of trash bags that reeked like they had been there for days, horrible experience!!! 

Anonymous 

on Expedia

14 years ago

Really Dirty The trash cans at the stairs were all full and smelling. There were no shampoo etc in my room (just one face and one body shampoo). 

ali 

on Expedia

14 years ago

will not stay there again very dirty carpet in the hallways and in the room. old, badly scratched and badly discolord bathroom facilities. specialy bath tub and toiletseat