Extended Stay America - Austin - Northwest - Research Park

Anonymous 

on Expedia

13 years ago

Fuzzy feeling was from mold not feeling comfort Only service was checking in, no room service on two night stay. Found this out from the literature in the room . There was fuzzy black mold in the bathroom. Some tiles were falling off the wall. Tub felt gritty and grime, not really clean. Cabinetry was marked up and dented in various places. 

Anonymous 

on Expedia

13 years ago

I was dissatisfied. I asked for a nonsmoking room as my daughter is allergic to smoke. The room was a smoking room and smelled nasty due to the smoke. The bathroom was dirty, towels and bedspread were dirty and there was a roach in the bathroom. I will not recommend this hotel to anyone. 

bztravlr 

on Expedia

13 years ago

they're trying The room was large but faced a major highway about 100 ft. away, so the noise was pretty constant. It looks like this place is really trying to climb from skeevy dive to mid-class, but they're not quite there yet. Questionable stains ALL over the room (some blood on curtains!) The sheets were clean, but the lining under the sheet is probably never changed or washed--full of other people's hair. No shampoo or toiletries in the room, but desk staff did provide on request. "free breakfast" is a joke: mini granola... read more

DW 

on Expedia

13 years ago

Funky Very dirty hallways and a funky smell in the room. We will not be coming back. 

Scared for my lap top 

on Expedia

13 years ago

Crack House When I arrived I was downgraded to a smoking room and they were insistent on not being able to change my reservation. There were bugs in the bathroom, dead crickets in the living room and hairs in the sink and shower, stains on the carpets. I grew up with little money, we only ever stayed in bad motels on family vacations. This was far below any experience I've had. I literally tucked my laptop under my shirt so that no one would see me go in my room with one and subsequently rob me. $80/night?? Seriously? That w... read more

Vishwa 

on Expedia

13 years ago

Would not Recommend This hotel The Room was not clean. The chairs next to laptop table had lot of dirt & food material on them. The beds were not as comfortable as have to come to expect in other lower priced hotels. Free breakfast offered did not have half the choice as offered by other hotels. 

T URB 

on Expedia

13 years ago

I requested a no smoking ans... I requested no smoking room; that was all they had, and at 12:30 am I was not going to go and look for a different hotel 

TheCryingMan 

on Expedia

13 years ago

strangest hotel stay ever For some reason they keep assigning the same room to multiple guess. First night I got my key checked out the room, went out for a couple of hours to return to an occupied room. Got two other rooms, until I got an available room. Ihad a two night stay. The next night my key no longer worked. I told the front desk my stuff was in the room. They reactivated my key and I got the room back. After one hour after in my room, a family was trying to move in the room. I told them I already had the room. I ha... read more

Anonymous 

on Expedia

13 years ago

Very old matresses, very old sheets, dirty carpet, stay elswhere